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AutoNation Ford Mobile - Service Center
Mobile, AL
507 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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507 Reviews of AutoNation Ford Mobile - Service Center
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December 22, 2021
I was highly pleased with my oil change, total service and cleaning of my vehicle. The Auto Nation folks were prompt and attentive. My Service Advisor, Ryan Reeves, was excellent. Thank you. and cleaning of my vehicle. The Auto Nation folks were prompt and attentive. My Service Advisor, Ryan Reeves, was excellent. Thank you. More
by APS44
Employees Worked With
Chris from Service Dept, Ryan Reeves
December 21, 2021
This dealership does not take ownership of a problem. It takes at least 5 or more calls to them to get someone on the phone. Take your car somewhere else. takes at least 5 or more calls to them to get someone on the phone. Take your car somewhere else. More
by dmckean722
Employees Worked With
Jerry- service manager
December 13, 2021
I visited the this dealership to have oil change on my 2021 F150. Service advisor was very efficient & courteous . The time he estimated for the service was exactly correct . Very satisfied! 2021 F150. Service advisor was very efficient & courteous . The time he estimated for the service was exactly correct . Very satisfied! More
by jlyons5375
Employees Worked With
Bob Craft, Jeff Phillips, Sydney Thorp
December 04, 2021
Ryan my service tech was great! He kept me informed on my truck as they were working on it as time went by. Very courteous and helpful explained everything . Even worked on my recall while I was there for my truck as they were working on it as time went by. Very courteous and helpful explained everything . Even worked on my recall while I was there for my front tire. More
by lsukjn1957@yahoo.com
Employees Worked With
Ryan ,service dept.
December 01, 2021
AutoNation Ford Mobile sold me a car about a year ago. When I took it in for a problem, they told me that they couldn't work on it until it was in stock configuration (it's a 2012 Boss 302). They priced When I took it in for a problem, they told me that they couldn't work on it until it was in stock configuration (it's a 2012 Boss 302). They priced out $5700 in items and labor to return it to "stock" so that they could then begin to work on the problem it's having. The problem I have is that the car is in the same configuration that they sold it to me last year. The Sales Department was certainly willing to take my $30,000, but now the Service Department will not work on it. EVERY SINGLE ITEM on their list of what I need to have done to return it to stock is EXACTLY how they sold it to me. And to top it off, I was treated rudely while trying to ask questions. More
by wwoodworth
Employees Worked With
Service Dept
