AutoNation Ford Mobile - Service Center
Mobile, AL
506 Reviews of AutoNation Ford Mobile - Service Center
Gabbi in service is helping with some issues on some back order parts. I would say the Service Dept was very helpful and easy to work with and they communicated every step and status of the parts with me to order parts. I would say the Service Dept was very helpful and easy to work with and they communicated every step and status of the parts with me to help me get this resolved. More
Your sales rep was very personable. He was very informative giving me what part was bad, it had to be ordered, and car repaired timely. He called to keep me informed of the progress. He told me in informative giving me what part was bad, it had to be ordered, and car repaired timely. He called to keep me informed of the progress. He told me in advance the time frame of getting the car back. More
We booked our appointment a month in advance and were waiting at their door for them to open at 7am. I left the truck with them for a braking system problem. Around 3pm, I called to see if they were g waiting at their door for them to open at 7am. I left the truck with them for a braking system problem. Around 3pm, I called to see if they were going to have it ready for me to pick up before they closed for the day. They informed me they were not able to get to it yet and expected to see it the next day. I called again the following day and was told it would be at least another week before they could get to even evaluate it. I asked why I had needed to schedule an appointment a month out only for them to leave it on their lot for at least a week and a half. They told me it was just to get in line. I needed the truck and asked them if I could keep it in line and have them call me the day before they were ready to look at it. The answer was no. If I wanted them to look at it, I would need to leave it there. More
Made appointment for oil change and tire rotation Keith my service writer got everything taken care of no problem. I was out in a very short time. Very pleased my service writer got everything taken care of no problem. I was out in a very short time. Very pleased More
I was very pleased with my experience at Auto Nation Ford. From the moment I arrived with my vehicle, miss Gabbi took great care of me in a very business like approach which impressed me. I got my car b Ford. From the moment I arrived with my vehicle, miss Gabbi took great care of me in a very business like approach which impressed me. I got my car back much sooner than even she had estimated and the service personnel did an excellent job. They should be commended. More