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AutoNation Ford Panama City - Service Center

Panama City, FL

4.2
739 Reviews

739 Reviews of AutoNation Ford Panama City - Service Center

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June 27, 2025

Lori was very good at doing her job she printing out a paper that said these services on my truck need to be look at and it gave the prices to pick from More

by robertgr61
Recommend Dealer
Yes
Employees Worked With
Lori
June 26, 2025

The service advisor was friendly professional and timely. I definitely will come back for service. More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Basnaw
Jun 26, 2025 -

AutoNation Ford Panama City responded

Hi Kelly, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 04, 2025

It was easy and checked in my appointment was on time no delays and people honest and did a good job More

by donaldjmorrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Kilroy
Jun 08, 2025 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2025

Jennifer did an awesome job working with me in getting my vehicle fixed. It was done in a timely manner. The service department was thorough in diagnosing the problem and quickly finding the solution. I have More

by NerdPope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Talley
May 24, 2025 -

AutoNation Ford Panama City responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 08, 2025

Will always go to auto nation ford. They preformed work quickly and completely. David kept me informed of the progress, great job. More

by lt.heath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ward
May 12, 2025 -

AutoNation Ford Panama City responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Panama City. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 30, 2025

Maintenance and repairs completed with professionalism, timeliness, and expert technician services by Jennifer from beginning to completion. More

by Zazoudecat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer plus female mechanic
May 04, 2025 -

AutoNation Ford Panama City responded

Hello, we're happy you found our staff to be supportive during your experience here at AutoNation Ford Panama City. Feel free to stop by if you ever need any more help.

March 27, 2025

I was on a trip in the area and my truck quit working. This was a close (1.25 hours) dealer to have my truck towed to. It was over a week before anybody could look at it and then parts were ordered and More

by George
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writers
Mar 28, 2025 -

AutoNation Ford Panama City responded

Hi George, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 27, 2025

They don't even communicate in advance how much the service is going to be, before having work done. and then they expect you to magically come up the money to pay for it. More

by Colleen.Fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
lori
Mar 02, 2025 -

AutoNation Ford Panama City responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (850) 253-7000 to discuss what we can do to help.

February 04, 2025

every one was very helpful with finding the right product for my car, and answering questions I had! More

by Colleen.Fleming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Feb 07, 2025 -

AutoNation Ford Panama City responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 28, 2025

Always have had good service here and service reps are always helpful and courteous and go the extra mile More

by Rossstph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori
Jan 31, 2025 -

AutoNation Ford Panama City responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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