AutoNation Ford Panama City - Service Center

I have been a customer of panama city ford autonation for over 20 yrs. I have always used there service center for all my needs and have always had above and beyond excellent service from them. I recently ha over 20 yrs. I have always used there service center for all my needs and have always had above and beyond excellent service from them. I recently had my 2011 f150 in there for some transmission issues John Kilroy was my service writter and he went above and beyond to ensure that I had the same excellent service that I had always received. I have never had any thing but great service from them and would never even consider taking my vehicles anywhere else. I have also purchased 7 vehicles from them over the years . More

They did a great job fixing my power steering and the recall on my airbags the manager took care of everything Thanks for doing such a great job.. recall on my airbags the manager took care of everything Thanks for doing such a great job.. More

I had a recall issue with my 2013 Explorer. It was handled quickly and professionally. It was handled quickly and professionally. More

First time there. I was treated good and they got my car in fast and did a good job. I was treated good and they got my car in fast and did a good job. More

They got my recall on my 2020 Explorer ST handled quickly. They also found another problem on my right axle that was leaking grease and they repaired it. All this was under warranty with no cost to quickly. They also found another problem on my right axle that was leaking grease and they repaired it. All this was under warranty with no cost to me…..Job well done! More

Great service! Professional employees! As soon as doors opened we were able to go inside and speak with a customer service rep. Professional employees! As soon as doors opened we were able to go inside and speak with a customer service rep. More

Great service my truck required significant maintenance. New tires, rear brakes, recall issue, plus oil changes. The service technician Jesse was great and he kept me updated and talked to the technicians t New tires, rear brakes, recall issue, plus oil changes. The service technician Jesse was great and he kept me updated and talked to the technicians to get the work done as soon as possible. I appreciated the effort because I had 4 teenagers with me and they were getting bored. More

Lori, one of the reps in service, is simply AMAZING and always in top of her game. always in top of her game. More

I am not happy after this go around. I scheduled an oil change and an alignment on Tuesday, as I was told. I did ask if they could figure out a tailgate recall on my F-150, and I was sur I scheduled an oil change and an alignment on Tuesday, as I was told. I did ask if they could figure out a tailgate recall on my F-150, and I was surprised for them to say yes. The truck's oil change and alignment should have been done the same day I brought it in, and it wasn’t. I called them, and my service advisor said it would be done the following day in the evening. They didn’t even touch the truck that day. That’s two days they had my truck now for a typical job. On day three, I called them, and they still didn’t work on my car till I called them and told them to get my truck done, which they finally did after I asked them. Furthermore, when I got to the dealership to get my truck back, I had to leave in a hurry, and had I not looked at the bill, they would have charged me for things I had not asked for. My bill was $215 and ended up being $145. That’s a $70 difference that for things I didn’t ask for. More

Excellent service from start to finish solved all of my problems and would highly recommend Auto Nation to all of my family and friends… problems and would highly recommend Auto Nation to all of my family and friends… More