AutoNation Ford Panama City - Service Center

Lori went above and beyond to make sure I was taken care of and kept in great communication of and kept in great communication More

My review is more directed at the Service Writer Jesse. Awesome !! Had an issue with my new 2022 Bronco. Visiting PCB, Bronco would not move. ABS malformation setting NO GO!! 2 to 3 days wait. Ugh, J Awesome !! Had an issue with my new 2022 Bronco. Visiting PCB, Bronco would not move. ABS malformation setting NO GO!! 2 to 3 days wait. Ugh, Jesse kept us update while we waited about every 45 minutes, he told us he was going to take care of us and get us out ASAP. 2.5 hours later it’s ready!! Thank you Jesse now back to vacationing and the bronco is fixed More

Service was great and fast for what I needed done before my trip. Kids area was also a positive experience because my daughter was so well behaved and happy. Emily was so sweet and great with my daughter. J my trip. Kids area was also a positive experience because my daughter was so well behaved and happy. Emily was so sweet and great with my daughter. Jonathon was helpful and got me in and out. More

Kirk was the man! They helped get my truck back on the road and since we knew the day before what would likely need replaced the parts were ordered preemptively. This They helped get my truck back on the road and since we knew the day before what would likely need replaced the parts were ordered preemptively. This allowed me to make only one trip to the dealership which was great considering I live an hour away. Thank you!! More

I have taken my vehicles to this dealership for years and the repairs are always done correctly. My biggest issue with them is their scheduling. the repairs are always done correctly. My biggest issue with them is their scheduling. More

Great job getting both recalls done. jesse went above and beyond to make sure it was jesse went above and beyond to make sure it was More

I had to bring my car in for an oil change, the booking process and staff were all fantastic, however the engine light never went off after refilling the oil, I then had to rebook online two days later, I process and staff were all fantastic, however the engine light never went off after refilling the oil, I then had to rebook online two days later, I went in @7.30 to be told that they were need to car for around 5 days to do the diagnostic! I wasn't aware of this, there was no car on offer to give me in replace but I can't understand why the car couldn't be booked in for the diagnostic in a time slot? it's a new car with 9k miles on it, I wanted to keep going to a main dealer with it but I'm now forced to go elsewhere to get this fixed which is extremely disappointing, I'm not a mechanic but I even know that it doesn't take 5 days to hook the car up to the diagnostic test, I'm hoping that it's only the low oil that triggered the engine light and maybe a faulty sensor wouldn't reset it but I feel it's poor service that a main dealer couldn't accommodate me better on this as it's a new car - please implement time slots for the diagnostic testing, a 5 day wait time for this is very poor service - as I said, I'm now forced to go elsewhere to someone that's not a main Ford dealer so you've now lost my business. More

Very professional environment, the advisors work really hard and staff is friendly, good service and place hard and staff is friendly, good service and place More

It was great service the only issue is when there is a recall on something it should cover the light nd all.My airbags was changed but I was goin to be charged for them to see y my light for the airbag is recall on something it should cover the light nd all.My airbags was changed but I was goin to be charged for them to see y my light for the airbag is still on nd all that should have been covered wit the recall for the airbags.That right there isn’t good service at all More

Dropped off car for recall notice. Complimentary shuttle service gave me a ride home. When car was finished, shuttle came and picked me up and took me back to dealership. Everyone w Complimentary shuttle service gave me a ride home. When car was finished, shuttle came and picked me up and took me back to dealership. Everyone was friendly and very accomodating. More