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AutoNation Ford Panama City - Service Center
Panama City, FL
737 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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737 Reviews of AutoNation Ford Panama City - Service Center
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October 20, 2022
John Kirby was very professional and responsive to my needs. He was informative and the reason why I came back to AutoNation from the Tallahassee Ford dealership and service center. Thank you AutoNation needs. He was informative and the reason why I came back to AutoNation from the Tallahassee Ford dealership and service center. Thank you AutoNation and John. More
by thelastguntrain
Employees Worked With
Lisa Parasrami
October 17, 2022
I had an online appointment and it didn't end up showing on Auto Nations' calendar. Mr Kilroy still honored the appointment and corrected the problem I had with my F150. His Customer Service Skills were o on Auto Nations' calendar. Mr Kilroy still honored the appointment and corrected the problem I had with my F150. His Customer Service Skills were outstanding and he displayed exceptional Professionalism. Auto Nation should strive to get more employees like him on their workforce! More
by payne20
Employees Worked With
John Kilroy, Lisa Parasrami
October 16, 2022
I went in for a simple oil change and tire rotation. Once I got home, I noticed 2 missing lug nuts, another one was about to come out, 4 more were loose, and my center cap had came off. Called the deale Once I got home, I noticed 2 missing lug nuts, another one was about to come out, 4 more were loose, and my center cap had came off. Called the dealership around 4:30PM and was told this wasn’t a good time to call and that I should call back tomorrow. Once I was able to get ahold of the service advisor, they said they would pay for replacement lugs and cap. However, no discount on the service was offered. You should not have to double check the work! More
by bryan.rosburg
Employees Worked With
N/A
October 13, 2022
The entire staff at AutoNation is great. John synced my phone for me and it took him a mere few minutes. Kind of funny; no complaints from me, but they listed my red escape as blue and I r John synced my phone for me and it took him a mere few minutes. Kind of funny; no complaints from me, but they listed my red escape as blue and I really got a kick out of it. I will need somebody to send me information on how long and if they can fix my drivers side window as it does not go up all the way. Thank you for being fast and friendly More
by ss3754
Employees Worked With
John
October 13, 2022
The service department is horrible, they can’t even balance a set of tires that were purchased through them. I have been in three times and they had to replace one tire and still can’t get the balancin balance a set of tires that were purchased through them. I have been in three times and they had to replace one tire and still can’t get the balancing correct. On the bright side they have changed me to a GMC person. The General Manager and the Service Manager got involved and still the same outcome. More
by williamslk75
Employees Worked With
Jesse
October 12, 2022
Maintenance was completed in a timely manner. I was very early but they didn’t make me wait. The customer service rep was courteous. Thank you for taking care of my car. I was very early but they didn’t make me wait. The customer service rep was courteous. Thank you for taking care of my car. More
by Denise
Employees Worked With
Don’t know
