AutoNation Ford Panama City - Service Center

Fast courteous service. The dealer had my part needed in stock and was able to get me in next day to fix. The dealer had my part needed in stock and was able to get me in next day to fix. More

Tried to make an appointment for an oil change and factory recall by phone and personal contact and was told I didn't need an appt (can't do one online as it doesn't recognize my cell phone). Took my factory recall by phone and personal contact and was told I didn't need an appt (can't do one online as it doesn't recognize my cell phone). Took my vehicle in w/o one and had 2 people butt up in front of me. They need a better system, such as taking a number when you pull your car up and walk in for assistance. However, once I did get waited on, only took a few hours to do the oil change and recall. Can't wait until I can take it back to Ron's Auto Repair instead of the dealer. Yes, I would recommend them as we have no other Ford dealer in PC. More

AutoNation Ford is always accommodating to our situation. We like to get in early and get our service done. We are always checked in with in 15 minutes of opening time and we have never had to wait more than We like to get in early and get our service done. We are always checked in with in 15 minutes of opening time and we have never had to wait more than an hour and a half to get our vehicle back. If the service was going to be more than a couple of hours, we were notified before hand. We were also supplied with a ride from the shop to the house as well as offered to be picked up to get back to our vehicle. Very satisfied with F.A.N. Service. More

This was the best experience I've had yet with vehicle repair. I have no complaints. repair. I have no complaints. More

David Ward is always on top of it and lets me know what is going on with my vehicle. They have awesome techs, some that have been there a very long time....Bob Holzman, Joe Stewart. and Daniel Lamoureux wh is going on with my vehicle. They have awesome techs, some that have been there a very long time....Bob Holzman, Joe Stewart. and Daniel Lamoureux which says a lot about a business. Oh and David has also been there 37 years!!! Great job guys!!! More

Still have not had safety upgrade since May 2022. Auto Nation said they would contact me Haven’t heard from them since June Auto Nation said they would contact me Haven’t heard from them since June More

Excellent customer service! Part for my F150 was back ordered, and Lori went above and beyond to follow up and keep me informed regularly. Likewise the service tech over perfor Part for my F150 was back ordered, and Lori went above and beyond to follow up and keep me informed regularly. Likewise the service tech over performed by finishing the work a day ahead of promised. I've been a loyal customer for 15 years, and this is an example of why! More

Quality of work, customer service is excellent Quality of work, customer service is excellent Quality of work, customer service is excellent excellent Quality of work, customer service is excellent Quality of work, customer service is excellent More

Have you ever purchased a 2-year old vehicle (e. g. 2019 F-150) from a local "dealer" (AutoNation Ford - Panama City), plus the Manufacturer's (Ford Motor Company) direct warranty for the extra assur g. 2019 F-150) from a local "dealer" (AutoNation Ford - Panama City), plus the Manufacturer's (Ford Motor Company) direct warranty for the extra assurances of quality and commitment, just to have your vehicle's motor fail in less than 24 months? If so, were you also told it needs a new motor, which is covered by the warranty, but it will take a year or more to get one, and you'll need to rent a car out of your own pocket until Ford is able to "put you on a list" for a replacement motor that is in high demand because they're currently selling them all in the 2022-2023 models? Kind of a specific question, or two, but just curious. This is not what I was taught about Ford, the great American car company, but times change, and over time, some companies shift from promises to profits. Sad to see. More

Appreciate how David Ward gets my truck to the right technician. Truck rides better h than it has it a long time… Thanks technician. Truck rides better h than it has it a long time… Thanks More