AutoNation Ford Panama City - Service Center

It was quick and the staff was friendly and got a ride home and back home and back More

David was very helpful, had my headlight changed plus a oil change . Good job! Thank you! oil change . Good job! Thank you! More

Jessie has done a great job with our expedition! Very friendly and kept me informed! Very friendly and kept me informed! More

Great service! They got me in and out in less than 2 hours! Highly recommend! They got me in and out in less than 2 hours! Highly recommend! More

The service department was excellent! The staff are very knowledgeable and professional. I will definitely be back! The staff are very knowledgeable and professional. I will definitely be back! More

Only an oil change but you did a stand-up job getting me in and out as promised, thank you! in and out as promised, thank you! More

On a scale from 0-5 this was a 9. Really appreciate the team working my truck into the very busy schedule. The work was completed in only 2 days when it could be a week. Great job! Really appreciate the team working my truck into the very busy schedule. The work was completed in only 2 days when it could be a week. Great job! More

The truck was brought in for service. They fixed it three times and got it right. They fixed it three times and got it right. More

James did exactly what he said he was going to do and had my truck ready as promised. Good Job! my truck ready as promised. Good Job! More

Autonation of Panama City is led by a gentleman who does not want to hear about the customer’s concern(s). The service department lacks in every major area. I do not have faith in the competence or ability not want to hear about the customer’s concern(s). The service department lacks in every major area. I do not have faith in the competence or ability of the technicians or management there. I bought a vehicle there less than a year ago and have needed 3 major repairs in that span. The service department has outsourced all of them to the Jeep dealership down the street. The GM has all but accused me of driving my Jeep irresponsibly over the course of 10 plus months. My family and I have only driven the vehicle 5,000 miles in that time; I have purchased 2 other vehicles from this dealership in the past three and one half year, and I am responsible for at least 2 other family members purchasing vehicles from there in this time frame. To say I am deeply disappointed in the care and response from the management from Autonation Ford of Panama City. I pledge to petition family and friends to do business elsewhere and certainly will not purchase another vehicle from Autonation. More