AutoNation Ford Panama City - Service Center

I went in for an oil change that I paid for when I bought my Mustang. That was not in the computer and it took some research to confirm that I had four prepaid oil changes. That info should be readily av my Mustang. That was not in the computer and it took some research to confirm that I had four prepaid oil changes. That info should be readily available on my car's info in the computer. Well with the oil change, the processing agent determined that I needed new tires. I agreed and bought a new set. More

AutoNation provided us with great customer service! We had get service done on our company vehicle and they were thorough and timely! We had get service done on our company vehicle and they were thorough and timely! More

The Service department staff listened to the reasons I brought the vehicle in. They provided updates as they looked into the issues I identified and professional recommendations on how to resolve the issu brought the vehicle in. They provided updates as they looked into the issues I identified and professional recommendations on how to resolve the issue. I was pleased with the overall work completed on the vehicle and with the knowledge, professionalism and customer service of the Service technician that assisted me. More

James was very helpful with my visit yesterday. I appreciate his time and attendance to my truck. I appreciate his time and attendance to my truck. More

I previously had terrible experiences AutoNation of Crestview so I switched back to where I bought other vehicles AutoNation in Panama City went for a general maintenance on my 2021 F150 and it was the Crestview so I switched back to where I bought other vehicles AutoNation in Panama City went for a general maintenance on my 2021 F150 and it was the fastest service appointment I’ve ever had and the staff was very helpful in the process of finding my maintenance packages. More

Had scheduled appointment. Had another issue I thought was resolved from another dealership but was not. They were able to address the new and old issue and did a great job Had another issue I thought was resolved from another dealership but was not. They were able to address the new and old issue and did a great job More

Very good experience. Dropped my car off a day early for work to be completed on the following day. Was surprised to get a call 2 1/2 hrs later that the work was complet Dropped my car off a day early for work to be completed on the following day. Was surprised to get a call 2 1/2 hrs later that the work was complete and my car was ready for pickup. Great job! More

This is the worst dealership I have ever dealt with when coming to the service department. I have taken my truck in three different times and I'm still waiting for any feedback or calls on where my parts ar coming to the service department. I have taken my truck in three different times and I'm still waiting for any feedback or calls on where my parts are from two months ago. It is as if they don't care on how terrible their service is because there is no other competition in the city. As opposed to other cities that have multiple dealerships and treat you completely different and are on top of their game. More

Dropped my truck off at the appointment time of 8:00 am and was to pick it up that afternoon. Work didn’t begin until mid afternoon so truck wasn’t near ready so I was told it would be next morning. Serv and was to pick it up that afternoon. Work didn’t begin until mid afternoon so truck wasn’t near ready so I was told it would be next morning. Service advisor would phone me. After waiting till mid afternoon, I phoned to find it had just been finished. Picked truck up late afternoon after work and only made it two blocks before returning it. Truck would barely run and was bucking bad. Asked if the tech bothered to test drive after performing work and was told they reported they had. Service advisor barely made it back to the service department with it. Waited another 1 1/2 hours before it was returned to me. Asked if the tech test drove it and was told he had driven it seven miles. Told the service advisor that was strange being I had been waiting in my wife’s vehicle parked by the dealership entrance and my truck never left. More

They are always very kind And try not to make you wait a long time very very professional. I had to have a tire replaced everything was fine except they neglected to put a valve stem cover on. long time very very professional. I had to have a tire replaced everything was fine except they neglected to put a valve stem cover on. More