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AutoNation Ford Panama City - Service Center

Panama City, FL

4.2
736 Reviews

736 Reviews of AutoNation Ford Panama City - Service Center

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December 09, 2021

Very efficient, they completed the service in a timely matter. Very reasonable cost and prompt updates. More

by Jhalseymcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 09, 2021

They took my truck in 7:30 am for 3-4 hrs..I got truck back the next day at noon… no charge… rain check on oil change… they did not top of my gas tank as was said on message More

by roger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Dec 13, 2021 -

AutoNation Ford Panama City responded

Hi Roger, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (850) 253-7000. We hope to hear from you soon.

December 08, 2021

They were efficient, did a good job. Don’t know if it was sanitized. I’ll use them again. More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 11, 2021 -

AutoNation Ford Panama City responded

Hi Rick, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 08, 2021

Service was amazing. They took care of a warranty problem on a holiday week and kept me up to date. David is an awesome service rep! More

by williamdameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Dec 11, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 06, 2021

David has always been great! Always gives service above and beyond outstanding. He has always very helpful. More

by dbrock9543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David , Brad Bonewit, Patricia Zaykowski, Mark McDonald, Sydney Thorp
Dec 10, 2021 -

AutoNation Ford Panama City responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Panama City. If you ever need help, just give us a call. Happy motoring!

December 06, 2021

The worst experience i have ever had at a dealership. Total lack of communication and feedback. After several calls with promises that someone would "get back to me", i finally went to the dealership to More

by tlipham45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Victor
Dec 10, 2021 -

AutoNation Ford Panama City responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (850) 253-7000 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 05, 2021

Good service guy. Called us back and kept us informed Did work in teasonsbjd time More

by Apuhoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAvid ward
Dec 08, 2021 -

AutoNation Ford Panama City responded

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

December 03, 2021

I had a new service advisor James Maddox. He was very helpful and went over the paperwork explaining what the mechanics did on my tire rotation and oil change. Thank you James, I know you will be a we More

by Diferd3
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Maddox
Dec 07, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 03, 2021

Available appointment backlog is only reason for less than 5-star rating. John did his best to work my vehicle into the schedule, and the work was performed satisfactorily. Customer service is always e More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Meola
Dec 07, 2021 -

AutoNation Ford Panama City responded

Hi Mark. Thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2021

Really Great Service !! Jesse was very entertaining at checking my F150 in for service !! LOL ,,and Victor was also Great !! with getting my service done in a timely matter !! Thanks so much !! More

by bigjerrs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse and Victor
Dec 07, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! Drive safe, and we'll see you on the road.

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