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AutoNation Ford Panama City - Service Center

Panama City, FL

4.2
736 Reviews

736 Reviews of AutoNation Ford Panama City - Service Center

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December 02, 2021

I had no appointment but I had a very flat tire. John squeezed me in, got me a new tire and safely back on the road while I waited. More

by drcrane2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 06, 2021 -

AutoNation Ford Panama City responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

December 02, 2021

I had my oil changed and tires rotated. I did have an appointment and the got me in and out quickly. More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald, Sydney Thorp
Dec 06, 2021 -

AutoNation Ford Panama City responded

Hi Donna, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Dec 06, 2021 -

Donna responded

Thank you for getting me in and out when I had my oil changed.

December 01, 2021

Ronnie was my service rep and was very attentive to my needs and time. Thank you for the excellent service Ronnie and Autonation Ford Panama City. More

by Thadwilliams65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie , Sydney Thorp
Dec 03, 2021 -

AutoNation Ford Panama City responded

Hello, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2021

Great service, but did wait to get checked in due to staffing shortages, otherwise no problems. More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 03, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2021

had an oil and filter changed scheduled was in and out in less than 45 minutes More

by imstuckinkorea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 03, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2021

The service writer was very kind and efficient. All I needed was my trucks oil change and a safety recall handled, but I was treated as if I was the most important client of the day. More

by dame51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didnt catch the service writers name, but he was excellent.
Dec 03, 2021 -

AutoNation Ford Panama City responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

November 28, 2021

Good service- However, did not clean car handle when completed & did jot reset maintenance required warning light. 2 hour round trip to get it reset. Very disappointing. Also, did not get me price estim More

by CDBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Sydney Thorp
Dec 03, 2021 -

AutoNation Ford Panama City responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please call our General Manager at (850) 253-7000 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 26, 2021

Dealership is great for selling vehicles and oil changes and tire rotation. my car needs an axle and parts have been in for a while (several weeks). I called the service advisor 4 times and left messages fo More

by Roadboss77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 03, 2021 -

AutoNation Ford Panama City responded

Hello, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (850) 253-7000. We look forward to hearing from you.

November 25, 2021

Great service and prompt response from the staff. Waiting room very clean. James was ver professional More

by 2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Dec 02, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 25, 2021

Great service department. They told me about a problem with my battery connection before the work was done. More

by jstuart4812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit
Dec 02, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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