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AutoNation Ford Panama City - Service Center

Panama City, FL

4.2
734 Reviews

734 Reviews of AutoNation Ford Panama City - Service Center

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August 11, 2021

They worked me in for an oil and filter change while I was visiting in the area. Very quick and courteous. More

by Mike.waller56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

The service department has become increasingly busy. It took over two weeks to get my truck in for service. Good for the dealership, bad for the customer. When I picked up my vehicle I was handed the keys. More

by Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Irwin
Aug 20, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2021

Courtney goes out of her way to try and make sure everything is done to my satisfaction. She is one of the best I’ve dealt with there, people like her keeps everyone coming back. More

by DMM1058
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Scheduled routine service online, however the service department (Courtney) was able to improve upon time/dates, therefore saving our company money/downtime for our techs. She is an awesome asset to the More

by jeff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi Jeff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 09, 2021

John always gets the job done. He goes out of his way to ensure things are right. More

by Michellecarroll23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Miola
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2021

Had a recall done also oil service Brakes checked found damaged rotors..Ronnie took care of that since i only put 2000 miles on it More

by William Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Service Dept
Aug 17, 2021 -

AutoNation Ford Panama City responded

Hi William, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 05, 2021

Always have had great service and will continue to bring our truck to this dealership for service. More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Aug 06, 2021 -

AutoNation Ford Panama City responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 05, 2021

Was in and out in the time they said. Had to come back after ordering parts they didn't have. All in all, completely satisfied! More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Bonewit, Patricia Zaykowski, Mark McDonald
Aug 06, 2021 -

AutoNation Ford Panama City responded

Hi Elizabeth, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 04, 2021

On time service, efficient staff, reasonable price. Good experience all around. Don’t need to say anything else, the above should tell you everything you need to know. More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond
Aug 06, 2021 -

AutoNation Ford Panama City responded

Larry, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Panama City! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

AutoNation does quality work and has maintained my trucks for 13 years. I can depend on it being done right. I trust David Ward and follow his recomendations More

by dick edwards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ward
Aug 20, 2021 -

AutoNation Ford Panama City responded

Hello Dick, thank you for your kind review; we are happy to pass along your comments to David here at AutoNation Ford Panama City! We always strive to provide personable and excellent customer service. Thank you again for the review!

Aug 20, 2021 -

dick edwards responded

It is fine to pass my comments on to David Ward and the staff at Autonation Ford. Also prayers for Allison Ward for her healing from cancer. Also the outdoor greeter, DeWayne, is a great asset, always pleasant, smiling and friendly.

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