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AutoNation Ford Sanford

Sanford, FL

Overview
Reviews
Vehicles
4.6
921 Reviews
For North Orlando area residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Sanford. Our expansive, state-of-the-art showroom is located in Sanford, just north of Orlando. Featuring one of the largest inventories of both new and used Ford models in the Greater Orlando area, including the latest new models, AutoNation Ford Sanford has it all! Visit our showroom in-person or online today to learn more about what a new or used Ford can do for you.
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4911 Wayside Dr.

Sanford, FL

32771

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Showing 921 reviews

August 21, 2023

Steve, my service advisor kept me updated constantly and addressed all my concerns in a professional and courteous manner. More

by richardnardello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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Aug 25, 2023 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 21, 2023

Great service and very professional, sometimes it takes a while to get someone on the phone but besides that is a great place for all your services More

by alex ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jhon
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Aug 26, 2023 -

AutoNation Ford Sanford responded

Hi Alex, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

I called and was quoted $85 for oil change and tire rotation. Got there and they wanted $130 for both. Go anywhere else and it will be much cheaper. What a scam! More

by jwvulcan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Aug 22, 2023 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (407) 680-0781 at your earliest convenience to discuss how we can turn your experience into a positive one.

August 17, 2023

was a walkin oil change for my diesel. got in and out in a reasonable change and a good price. More

by robertcgoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
he never introduced himself
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Aug 23, 2023 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

August 15, 2023

Service rep was great. Kept me advised of the progress. He advised areas that needed extra attention. More

by CMV1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
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Aug 19, 2023 -

AutoNation Ford Sanford responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2023

Brought vehicle in for service and notified that service/maintenance agreement has expired at 40K. This was not explained to me at time of purchase and implied that oil change and tire rotation wou More

by jwilley127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unkown
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Aug 18, 2023 -

AutoNation Ford Sanford responded

Hi, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (407) 680-0781 when you have a chance. Thank you, and we look forward to hearing from you.

August 10, 2023

I took my car up there for transmission issues because I had a warranty and they didn't even tell me the issue with it till a month later then i had to wait another 2 months just for them to get the part in More

by Tmbill05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammed Reza, Stephen, David
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Aug 14, 2023 -

AutoNation Ford Sanford responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Sanford. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0781 to discuss what we can do to help.

August 10, 2023

The Service Department was top notch. They were eager to help and very friendly. I highly recommend them. More

by rolandjernigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
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Aug 14, 2023 -

AutoNation Ford Sanford responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2023

I had my super duty in for an oil change, which came to almost $200. The dealer, without my consent or knowledge used 15w40 synthetic rather than the stock 10w30. I guess they need the money so they rip More

by ronj50.47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jones
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Aug 11, 2023 -

AutoNation Ford Sanford responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Sanford take our reviews very seriously. Please call our General Manager at (407) 680-0781 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Aug 11, 2023 -

ronj50.47 responded

I spoke with Angie in Customer Relations and the issue has been resolved to my satisfaction. During the past 20 years of Ford servicing across the country when I did not specify a specific oil grade the dealer defaulted to bulk 10w30. I wrongly assumed bulk 10w30 would be used this time. My fault for assuming. Also, the dealer should have requested my approval prior to using synthetic oil. Thank you Angie for helping to resolve this issue.

August 07, 2023

I’m pleased with AutoNation because they’ve been serving me for the past 20 years that’s why I keep going to a AutoNation thank you guys you guys are the best More

by Danielvalentine56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe his name was Dave
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Aug 11, 2023 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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