AutoNation Ford Sanford

Car buying is always lengthy and stressful activity. My experience at Autonation was one of my best ever. Nice people and low stress! My experience at Autonation was one of my best ever. Nice people and low stress! More

Salesman was very helpful and we did wait longer than expected for a cash payment of the vehicle, because no loan was involved. Would like the gas tank to be filled versus half of tank when purchasing a expected for a cash payment of the vehicle, because no loan was involved. Would like the gas tank to be filled versus half of tank when purchasing a vehicle. Never heard of half tank fill ups on a newly purchased vehicle. It shouldn’t matter if it’s used. Please fill up the gas tank. Overall great experience More

Autonation ford sanford was great experience no pressure at all every one was very helpful. at all every one was very helpful. More

Service of my Bronco was done on time, in less than one hour, and with extreme accuracy hour, and with extreme accuracy More

Good and semi quick service for my vehicle, and knowledgeable staff, but lack of apple pay for payment options. knowledgeable staff, but lack of apple pay for payment options. More

As always fast efficient service. Kathleen, my service advisor, did a great job keeping me informed during the process. Kathleen, my service advisor, did a great job keeping me informed during the process. More

The service was again remarkable. They were efficient, friendly, prompt to tend to my needs and the service on the car was faster than I thought I would be. When I asked when my last They were efficient, friendly, prompt to tend to my needs and the service on the car was faster than I thought I would be. When I asked when my last oil change was, they looked it up and saw I was due and were able to handle it that day, so I did not have to return later. More

Took vehicle in to repair oil leak they took seven days to replace timing chain cover gasket and two valve cover gaskets, leaks worse now than before they repaired it:( to replace timing chain cover gasket and two valve cover gaskets, leaks worse now than before they repaired it:( More

A service tech Took time to listen to all of my problems and explain to me the process of fixing this problem. They took me home and brought me back when my car was finished. and explain to me the process of fixing this problem. They took me home and brought me back when my car was finished. More

My Fusion Hybrid was towed in when most of the service dept had already gone home for the day. Devan could have said "you'll have to come back tomorrow" but instead said that if the battery (#1) was dead dept had already gone home for the day. Devan could have said "you'll have to come back tomorrow" but instead said that if the battery (#1) was dead and he had a replacement he would install it right then. If it was not that battery then I would need to have a diagnostics test run to see what the problem was. It was indeed a dead battery and in short order Devan installed a new one and I was on my way. I spent the whole afternoon waiting for the tow truck after it was determined that I should just take it to a Ford dealer. By that point I really, really appreciated Devan's consideration and willingness to help me out. I love my Fusion and am glad it was just a dead battery. Devan is to be commended on his customer service skills. More