AutoNation Ford Sanford

Took vehicle in to repair oil leak they took seven days to replace timing chain cover gasket and two valve cover gaskets, leaks worse now than before they repaired it:( to replace timing chain cover gasket and two valve cover gaskets, leaks worse now than before they repaired it:( More

A service tech Took time to listen to all of my problems and explain to me the process of fixing this problem. They took me home and brought me back when my car was finished. and explain to me the process of fixing this problem. They took me home and brought me back when my car was finished. More

My Fusion Hybrid was towed in when most of the service dept had already gone home for the day. Devan could have said "you'll have to come back tomorrow" but instead said that if the battery (#1) was dead dept had already gone home for the day. Devan could have said "you'll have to come back tomorrow" but instead said that if the battery (#1) was dead and he had a replacement he would install it right then. If it was not that battery then I would need to have a diagnostics test run to see what the problem was. It was indeed a dead battery and in short order Devan installed a new one and I was on my way. I spent the whole afternoon waiting for the tow truck after it was determined that I should just take it to a Ford dealer. By that point I really, really appreciated Devan's consideration and willingness to help me out. I love my Fusion and am glad it was just a dead battery. Devan is to be commended on his customer service skills. More

My visit was very pleasant and my ride home was very pleasant. The service for my car went well everyone did a good job. pleasant. The service for my car went well everyone did a good job. More

Overall was a good experience. Our finance manager Josh was great to work with. Would have left 5 stars had our salesperson not delivered the nearly $80k truck to us at the dealers Our finance manager Josh was great to work with. Would have left 5 stars had our salesperson not delivered the nearly $80k truck to us at the dealership with less than a 1/4 tank of fuel. Couldn’t even make it home. More

Extremely helpful and friendly workers, I was a little irritated of the wait time since I had kids and made an appointment but understand that they worked as quickly and efficiently as possible. My car wa irritated of the wait time since I had kids and made an appointment but understand that they worked as quickly and efficiently as possible. My car was returned clean and how I left it. Great dealership and would definitely recommend to others. More

Trustworthy, Honest, fast, and all around great experience with the repair of my Ford Escape. experience with the repair of my Ford Escape. More

My car needed oil change and basic service. It was easy to schedule an appointment. It was done on time. Greg was courteous. The shuttle service was prompt. Very satisfied. It was easy to schedule an appointment. It was done on time. Greg was courteous. The shuttle service was prompt. Very satisfied. More

Their service department has improved over the past several months. Customers finally receive call backs. The basics. several months. Customers finally receive call backs. The basics. More

It was easy to schedule an appointment. They gave me a ride home so I didn’t have to wait there. They kept me informed. I was there for a recall. It was an easy process and I feel my tru They gave me a ride home so I didn’t have to wait there. They kept me informed. I was there for a recall. It was an easy process and I feel my truck is well taken care of. More