Back

AutoNation Ford Sanford

Sanford, FL

4.5
912 Reviews
For North Orlando area residents, there is no better place for Ford cars, trucks, and SUVs than AutoNation Ford Sanford. Our expansive, state-of-the-art showroom is located in Sanford, just north of Orlando. Featuring one of the largest inventories of both new and used Ford models in the Greater Orlando area, including the latest new models, AutoNation Ford Sanford has it all! Visit our showroom in-person or online today to learn more about what a new or used Ford can do for you.
Contact Dealership

4911 Wayside Dr.

Sanford, FL

32771

Directions

By Type

Showing 912 reviews

April 18, 2022

Service Managers are polite and prompt. They communicate well and are easily reached. Autonation Ford has been honest and forthcoming without trying to push any unneeded work. More

by gwedwards0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa
Apr 20, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

Always prompt, informative, and helpful when I'm in for my scheduled service. Thank You for being honest and affordable. More

by MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Kottke
Apr 21, 2022 -

AutoNation Ford Sanford responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 17, 2022

THEIR WAS NO FOLLOW UP ON MY PART THAT HAD TO HE ORDERED. I CALLED SEVERAL TIMES AND ASKED FOR A CALL BACK AND NOBODY CALLED ME BACK. AFTER ABOUT 10 CALLS I DECIDED TO GO IN TO THE DEALER AND SPEAK TO SERVI More

by adavila8288
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SERVICE DEPARTMENT
Apr 19, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 14, 2022

Very good and fast service. I'm very impressed with the quality of service they give me. More

by nandy7951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa, Bill Johnson, Dwayne Schwarz, Cory Schack, Jim Elliott, Jack Sullivan, Esteban Ramirez
Apr 16, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 14, 2022

Steve and Kathleen, Service Writers, explain the warranty and handled my vehicle battery problem quickly. Great service! More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Kathleen
Apr 17, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2022

Great experience, my service representative, Steven, was very courteous. The truck was ready when promised. More

by CMV1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa
Apr 17, 2022 -

AutoNation Ford Sanford responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022 -

CMV1129 responded

great service

April 09, 2022

I have owned Fords for over 15 years. Will never buy one again due to this dealerships Worst service ever More

by Unhappy customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve White
Apr 12, 2022 -

AutoNation Ford Sanford responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Sanford take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0781. We hope to hear from you.

Apr 13, 2022 -

Unhappy customer responded

Not going to waiste any more of my time with this place. Have a good day

April 07, 2022

Quick service, friendly staff very clean environment and took care of all of my nyse More

by Dave d
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa, Bill Johnson, Dwayne Schwarz, Cory Schack, Jim Elliott, Jack Sullivan, Esteban Ramirez
Apr 12, 2022 -

AutoNation Ford Sanford responded

Hi Dave, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 05, 2022

excellent attention from the service team especially Logan, my car was delivered on time and he always kept me up to date with the news about the status of my car parts More

by Franklin Virguez Almao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan 5 stars
Apr 08, 2022 -

AutoNation Ford Sanford responded

Hello Franklin, thank you for your kind review; we are happy to pass along your comments to Logan here at AutoNation Ford Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2022

The service took over 5 hours. They were quick to deal with the oil change and tire rotation, however my vehicle sat there for 3 and a half hours waiting for an electronic update j More

by Krj17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Apr 05, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

...
55
...