AutoNation Ford Sanford - Service Center

The service department is average. There are lines, service is not very personal, customer waiting area is not upgraded or special. It’s average. The sales area on the other hand is ve There are lines, service is not very personal, customer waiting area is not upgraded or special. It’s average. The sales area on the other hand is very nice. Salesman helpful, attentive, not pushy. Bad service is not up to sales quality. More

Courteous, greeting is quick, communication of progress of vehicle is quick, very clean, easy to schedule of vehicle is quick, very clean, easy to schedule More

Service was fast and the employees were professional and friendly. Have been back to have my vehicle serviced several times now. Mostly for the Works package. friendly. Have been back to have my vehicle serviced several times now. Mostly for the Works package. More

John erber was excellent this was hands down the best experience thank you AN ford Sanford experience thank you AN ford Sanford More

They are extremely efficient, stay in contact throughout the process, down fall is they only replace with new parts when the problem could be solved tons cheaper just fixing the old part which from my under the process, down fall is they only replace with new parts when the problem could be solved tons cheaper just fixing the old part which from my understanding is how all maintenance is handled at all service centers. More

AutoNation Ford Sanford understands and executes delivering true customer service. It's not just their expertise, which we all expect at the dealership, it's the way that customers are treated, and delivering true customer service. It's not just their expertise, which we all expect at the dealership, it's the way that customers are treated, and appreciated. This means that they clearly hire the right people who fit the qualifications of working there. I highly recommend them. More

AutoNation Ford Sanford is wonderful! I have gone there for service several times in recent years and they have always been honest with me and treated me with respect and integrity. I rec I have gone there for service several times in recent years and they have always been honest with me and treated me with respect and integrity. I recently and mistakenly purchased a Ford Explorer from Off Lease Only Orlando and almost immediately began having problems with it. I took the Explorer to AutoNation Ford Sanford for repairs since it was still covered under manufacturer's warranty. But the mechanics and staff at AutoNation Ford Sanford discovered that the Explorer had been in a terrible accident prior to my purchasing it and the repairs were not done correctly. The accident was never disclosed to me by Off Lease Only Orlando prior to the purchase and was not reported on the CarFax report either. The staff at AutoNation Ford Sanford typed up an official report explaining all of the defects of my Explorer caused by the previous accident. I have given that report to an attorney and am still fighting with Off Lease Only Orlando for them to take the Explorer back. Although I was terribly wronged by Off Lease Only Orlando, the staff and mechanics at AutoNation Ford Sanford went over and above to help me prove my case against Off Lease Only Orlando and offered to help me in any way they could. And what's more, AutoNation Ford Sanford never even charged me for the inspection or for their time! They are amazing people who truly care for their customers and provide service with incredible integrity. I highly recommend AutoNation Ford Sanford for all of your automotive needs. You won't regret it!! More

Kathy along with the entire staff took great care of me and my Ford Fusion. and my Ford Fusion. More

I had an appointment for 7:30 AM. As soon as I arrived I was greeted and they took care of my truck. They completed and oil change, air filter, cabin filter and tire rotation. As soon as I arrived I was greeted and they took care of my truck. They completed and oil change, air filter, cabin filter and tire rotation. More

I really like this dealership. The service writers are efficient and make you feel welcome. They hear my concerns and go over the issues found. I will continue to bring my vehicle The service writers are efficient and make you feel welcome. They hear my concerns and go over the issues found. I will continue to bring my vehicle here. More