AutoNation Ford Sanford - Service Center

The took very good care of my car and informed all of time as what needed to be done ✅ time as what needed to be done ✅ More

I was driven to try AutoNation Ford by several horrible customer service experiences at a different large local Ford dealership. I was relieved to find the issues were problems with the dealership and n customer service experiences at a different large local Ford dealership. I was relieved to find the issues were problems with the dealership and not the Ford Motor Corporation. This became evident when the service writer(Devan B.), actually listened to me, apologized for my mind numbing experiences at their competitors and then commenced to meet all of my service needs! Big kudos to the team at AutoNation Ford, they really know how to take care of customers! I would also like to take a moment to thank Mullinax Ford for their abysmal treatment which forced me to experience AutoNation in the first place. Thanks AutoNation, not all heroes wear capes! More

Logan in the service department was friendly and efficient, getting me scheduled for both an initial visit and a follow-up to correct a minor issue. Because of him, I will be back in the future for efficient, getting me scheduled for both an initial visit and a follow-up to correct a minor issue. Because of him, I will be back in the future for my scheduled maintenance. More

Devan was great, very communicative, and supportive for the service I needed. Also, the waiting room has everything you need, internet, snacks, etc. Great experience. the service I needed. Also, the waiting room has everything you need, internet, snacks, etc. Great experience. More

I bring my car here regularly for maintenance. The staff is always friendly and attentive to all its customers! John Eber has been taking care of my explore for years, and always takes great care The staff is always friendly and attentive to all its customers! John Eber has been taking care of my explore for years, and always takes great care of it! I wouldn’t take my vehicle anywhere else! More

The past two services were failures in my opinion. I gave them one last chance to get it right and they did! My advisor is Kathi, she has been fantastic, the issues I had were directly due to the serv I gave them one last chance to get it right and they did! My advisor is Kathi, she has been fantastic, the issues I had were directly due to the service techs not following directions or doing an incomplete job. My confidence has been restored and hopefully AutoNation Ford will work hard to keep it there. More

My car was brought in due to recall it was fixed by the next day next day More

Service was timely, Derek was very courteous and Paul the driver took me and picked me up from the mall. Very satisfied with the dealership driver took me and picked me up from the mall. Very satisfied with the dealership More

Service has improved significantly from the past, although the service is reasonable and lately have delivered within time frames agreed. It appears they are still a little behind with the completin although the service is reasonable and lately have delivered within time frames agreed. It appears they are still a little behind with the completing the work they have scheduled for the day..., but they appear to be busy with customers. Derek Matthew is typically my service adviser and works hard to coordinate the work and deliver the required service. More

Brandon in service is on point. Would highly recommend going to see him. For sure Would highly recommend going to see him. For sure More