AutoNation Ford Sanford - Service Center

Derek i believe was my representative, ive dealt with him before. He is professional and gets me in and out with out wasting time and is informative. before. He is professional and gets me in and out with out wasting time and is informative. More

They broke my door handle and I am still waiting for paperwork for the recalls on my car. Although they were helpful and polite, paperwork for the recalls on my car. Although they were helpful and polite, More

Sanford Ford never disappoints. Great service all around from intake to pickup. Team is always friendly and detailed. Reviews what is needed and no surprises as to what things will Great service all around from intake to pickup. Team is always friendly and detailed. Reviews what is needed and no surprises as to what things will cost. More

Very accommodating friendly and quick. I would recommend auto nation to my friends and family. I would recommend auto nation to my friends and family. More

I purchased my vehicle here in 2020 and the process was streamlined and fair. Ford products are second to none and if you must have your vehicle serviced, there is only one person that you should speak streamlined and fair. Ford products are second to none and if you must have your vehicle serviced, there is only one person that you should speak with. Devan Bopp does a phenomenal job at communicating and working to ensure you are well taken care of and informed about the work being done. More

As always, my visits have been above satisfactory for service rendered, time spent while waiting and all explanations of concerns or guidance I required regarding operation of my vehicle. Also, my servic service rendered, time spent while waiting and all explanations of concerns or guidance I required regarding operation of my vehicle. Also, my service manager usually goes one step beyond in his efforts in making me feel comfortable that safety and servicing the vehicle is his top priority. More

Good Service, the girl that checked me in was very courteous, and so was Logan. courteous, and so was Logan. More

Ryan and his Team really care about their customers. Even followed up with us to ensure we made it to the airport after we picked up our vehicle. Had a few issues with the original work but the HALLMA Even followed up with us to ensure we made it to the airport after we picked up our vehicle. Had a few issues with the original work but the HALLMARK of a good customer service organization is how they respond and follow-through, and Follow-Through is an understatement when it comes to Ryan and his team taking corrective action and making sure their customers are safe and happy. THANKS! More

We were greeted promptly at our appointment time. Even though our appointment was for an oil change, our service advisor mentioned the recall on the transmission bushing and had that taken care of a Even though our appointment was for an oil change, our service advisor mentioned the recall on the transmission bushing and had that taken care of as well. More

All good except for lack of communication. They told me twice they will call me to inform me about progress on the service and never did. I was the one calling to find out. I knew they were ov They told me twice they will call me to inform me about progress on the service and never did. I was the one calling to find out. I knew they were overwhelmed but still do not promise what you won't be able to honor. More