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AutoNation Ford Sanford - Service Center

Sanford, FL

4.5
605 Reviews

605 Reviews of AutoNation Ford Sanford - Service Center

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September 22, 2022

Very convenient. I dropped my car off they took me home so I did not have to get a ride. The service area was very clean. More

by azaffuto73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 27, 2022 -

AutoNation Ford Sanford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2022

They had my truck all day and knew they couldn’t work on it, even though they said they would get my problem resolved and could pick up my truck the same day. On a previous visit they quoted me $5000 for a More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doesn’t matter
Sep 25, 2022 -

AutoNation Ford Sanford responded

Hi Doug, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0781 to discuss what we can do to help.

September 20, 2022

A year ago they replaced my engine due to a manufacture default, I have had to have it towed 3 times since and all three times was mechanic’s error. More

by Cfuoco
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steven
Sep 24, 2022 -

AutoNation Ford Sanford responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Sanford. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0781 to discuss what we can do to help.

September 16, 2022

I appreciate the communication the service center provided while they had my vehicle. Everything went smoothly and was notified as soon as the vehicle was finished. More

by Kayfin86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Sep 19, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 16, 2022

So my last good review was a mistake. I asked the service rep to have the broken part taken out of the back and disposed of. So this morning I opened the hatchback and there was the brok More

by Jodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devan
Sep 19, 2022 -

AutoNation Ford Sanford responded

Hi Jodie, we are deeply disappointed by your experience at AutoNation Ford Sanford. Please call our General Manager at (407) 680-0781 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 16, 2022

Very good service and prices quick technicians. Easy appointments and customer service. Will definitely return More

by REESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah was excellent..
Sep 19, 2022 -

AutoNation Ford Sanford responded

Hi Reese, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

September 15, 2022

This visit was much better than the last one. People seemed more organized and I wasn't a victim of the bait and switch. More

by Jodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan
Sep 18, 2022 -

AutoNation Ford Sanford responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 15, 2022

Great service. They are prompt and reasonably priced. They explain service needs thoroughly. Recommend their service department to everyone. More

by e9gauntlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 20, 2022 -

AutoNation Ford Sanford responded

Hi , thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Sanford and we hope to be of service again in the future.

September 15, 2022

they have a system that is designed to make the experience as comfortable as possible More

by vps2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathi Kottke
Sep 19, 2022 -

AutoNation Ford Sanford responded

Hello there! We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 15, 2022

Very nice and professional staff, They were very helpful and courteous.will definitely go back More

by Mllermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 20, 2022 -

AutoNation Ford Sanford responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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