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AutoNation Ford Sanford - Service Center

Sanford, FL

4.5
604 Reviews

604 Reviews of AutoNation Ford Sanford - Service Center

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July 18, 2022

Service work was done ahead of schedule. Easy to work with, friendly and knowledgeable. I will continue to use them. More

by dgeorge
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek
Jul 21, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 18, 2022

Always a pleasure doing business here. No matter if it is a simple oil change, or a major repair. I can count on my service guy, John Erber, going the extra mile every time. He’s always More

by Ktorresin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Jul 21, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 16, 2022

Everything was great. They even washed and vacuumed my car! Prompt on calls and texts regarding status More

by Jackie_1283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen
Jul 18, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 15, 2022

I arrived at the Seminole Ford at 4;45 on a Saturday afternoon. My truck had refused to start, then started so I went straight to Ford so I didn't get stuck somewhere. Dereck was so kind and helpful to More

by Susie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dereck and a young man I didn't get his name that would be working on my truck on Tuesday
Jul 19, 2022 -

AutoNation Ford Sanford responded

Hi Susie, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 14, 2022

Logan was awesome in service! I will drive 1.5 hr to go back there. More

by Mrs.tibbetts2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Jul 18, 2022 -

AutoNation Ford Sanford responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Sanford. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2022

I am 75 year old woman who went into Autonation to have a oil changed and the young man name Steve got my walker out for me from the back of the car and I was in and out of there within the hour it was a w More

by kronenbergc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 15, 2022 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Jul 15, 2022 -

kronenbergc responded

You guys were wonderful

July 13, 2022

Service was provided in a timely manner and employees were very polite and helpful as they always are. More

by bfcbryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry, cannot remember the names
Jul 15, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2022

Came in for an oil change and tire rotation. Derek Matthews was my service advisor .The service was completed by the time it was promised. More

by bckclifton
Customer Service
Recommend Dealer
Yes
Employees Worked With
Derek Matthews
Jul 14, 2022 -

AutoNation Ford Sanford responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

July 11, 2022

I did not feel like a valued customer at this establishment. The communication could have been so much better. Every time we got a new date that the car should’ve been done it was always pushed b More

by cramosmolinary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregory
Jul 11, 2022 -

cramosmolinary responded

Yes

Jul 11, 2022 -

cramosmolinary responded

Yes

July 08, 2022

Never fixed issue with vehicle on previous visits. And never finished this time. And late More

by debbygreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathy
Jul 10, 2022 -

AutoNation Ford Sanford responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (407) 680-0781 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

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