AutoNation Ford Sanford - Service Center

Logan was awesome in service! I will drive 1.5 hr to go back there. I will drive 1.5 hr to go back there. More

I am 75 year old woman who went into Autonation to have a oil changed and the young man name Steve got my walker out for me from the back of the car and I was in and out of there within the hour it was a w a oil changed and the young man name Steve got my walker out for me from the back of the car and I was in and out of there within the hour it was a wonderful experience More

Service was provided in a timely manner and employees were very polite and helpful as they always are. were very polite and helpful as they always are. More

Came in for an oil change and tire rotation. Derek Matthews was my service advisor .The service was completed by the time it was promised. Derek Matthews was my service advisor .The service was completed by the time it was promised. More

I did not feel like a valued customer at this establishment. The communication could have been so much better. Every time we got a new date that the car should’ve been done it was always pushed b establishment. The communication could have been so much better. Every time we got a new date that the car should’ve been done it was always pushed back with a very vague answer on why. What was supposed to be a “quick fix” as we were told took almost a month. Thankful for the fix but service could’ve been astronomically better. More

Never fixed issue with vehicle on previous visits. And never finished this time. And late And never finished this time. And late More

After three trips to the dealership and a year and a half for the same issue, I think they finally figured out what was wrong with my truck. I am extremely happy (now) that my truck is back to how it used to for the same issue, I think they finally figured out what was wrong with my truck. I am extremely happy (now) that my truck is back to how it used to drive. Could not say the same about a year ago when I was told that “oh that’s just how are your truck drives.” Don the new service manager is very good and attentive to the needs and concerns of customers. He genuinely cares about you and your vehicle. More

They did good job on oil changes and tire rotation. It took longer for them to do it. It took longer for them to do it. More

Dealership is very convenient and always spotless. My only concern is the communication after dropping off my vehicle. I had an appointment at 7:30 AM on 30 June. I expected to hear back that afternoo My only concern is the communication after dropping off my vehicle. I had an appointment at 7:30 AM on 30 June. I expected to hear back that afternoon what the status was. Did a part need ordered, or what, and an anticipated repair by date. I got no call and have no clue as to what was found, and when it will be ready forcing me to rent a vehicle day to day which is more expensive than a weekly. More

Awesome sales and service! The people are great, and they can get inventory from all across the country if need be. The people are great, and they can get inventory from all across the country if need be. More