AutoNation Ford Sanford - Service Center

The Service team at Ford Auto Nation in Sanford is outstanding. They do an excellent job at communicating any issues they discover during the service visit and quickly come up with an optimal service outstanding. They do an excellent job at communicating any issues they discover during the service visit and quickly come up with an optimal service plan. During my visit, they found an additional issue with my engine. They took videos of the defective part with a detailed explanation of why they needed to fix it! This video was sent to me via text message, allowing me to make informed decisions in real-time. Based on my experience, I would highly recommend this location for Service! They are efficient, honest, and helpful. More

Logan was exceptional in his attempt to help me with my problem although I was disappointed in Ford in general problem although I was disappointed in Ford in general More

Great communication in letting me know what to expect and keeping me up to speed on progress. Friendly, thorough... a refreshingly great customer service experience. Had to come back a second time to get th keeping me up to speed on progress. Friendly, thorough... a refreshingly great customer service experience. Had to come back a second time to get the AC completely fixed, but trusting that's an outlier experience. Will definitely use them again. More

They go way over and above in customer satisfaction in my book! Fair & honest too! book! Fair & honest too! More

Convenient location. Easy to make service appointment. Service took twice as long as promised though. Easy to make service appointment. Service took twice as long as promised though. More

Devon in Service is top notch. I switched from a different dealer because I get better service at AutoNation. I switched from a different dealer because I get better service at AutoNation. More

Excellent customer service from Derek and the Ford team. My repair was completed in a great timeframe and I still had my entire day. My repair was completed in a great timeframe and I still had my entire day. More

Service of my Bronco was done on time, in less than one hour, and with extreme accuracy hour, and with extreme accuracy More

Good and semi quick service for my vehicle, and knowledgeable staff, but lack of apple pay for payment options. knowledgeable staff, but lack of apple pay for payment options. More

As always fast efficient service. Kathleen, my service advisor, did a great job keeping me informed during the process. Kathleen, my service advisor, did a great job keeping me informed during the process. More