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AutoNation Ford Sanford - Service Center

Sanford, FL

4.5
599 Reviews

599 Reviews of AutoNation Ford Sanford - Service Center

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June 22, 2022

The service was again remarkable. They were efficient, friendly, prompt to tend to my needs and the service on the car was faster than I thought I would be. When I asked when my last More

by deborah_gendron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Jun 23, 2022 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 21, 2022

Took vehicle in to repair oil leak they took seven days to replace timing chain cover gasket and two valve cover gaskets, leaks worse now than before they repaired it:( More

by Dissatisfied
Customer Service
Price
Recommend Dealer
No
Employees Worked With
three dffernt service advisors
Jun 22, 2022 -

AutoNation Ford Sanford responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0781. We hope to hear from you.

June 21, 2022

A service tech Took time to listen to all of my problems and explain to me the process of fixing this problem. They took me home and brought me back when my car was finished. More

by Paule
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 23, 2022 -

AutoNation Ford Sanford responded

Hi Paule, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

June 21, 2022

My Fusion Hybrid was towed in when most of the service dept had already gone home for the day. Devan could have said "you'll have to come back tomorrow" but instead said that if the battery (#1) was dead More

by LindaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Bopp
Jun 23, 2022 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2022

My visit was very pleasant and my ride home was very pleasant. The service for my car went well everyone did a good job. More

by lueverntillman6548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember name he did a great job
Jun 23, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 17, 2022

Extremely helpful and friendly workers, I was a little irritated of the wait time since I had kids and made an appointment but understand that they worked as quickly and efficiently as possible. My car wa More

by Samantha Reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 20, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Ford Sanford and we hope to be of service again in the future.

June 16, 2022

Trustworthy, Honest, fast, and all around great experience with the repair of my Ford Escape. More

by EricsFord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Jun 17, 2022 -

AutoNation Ford Sanford responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 15, 2022

My car needed oil change and basic service. It was easy to schedule an appointment. It was done on time. Greg was courteous. The shuttle service was prompt. Very satisfied. More

by itafur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Jun 16, 2022 -

AutoNation Ford Sanford responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Sanford. If you have any further questions, please give us a call. We're always happy to help! Take care!

June 13, 2022

Their service department has improved over the past several months. Customers finally receive call backs. The basics. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Cronk
Jun 14, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 11, 2022

It was easy to schedule an appointment. They gave me a ride home so I didn’t have to wait there. They kept me informed. I was there for a recall. It was an easy process and I feel my tru More

by Lkbinkley
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 13, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! If you ever need help, just give us a call. Happy motoring!

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