AutoNation Ford Sanford - Service Center

Great service very professional great service great service great service great service great service great service service great service great service great service great service More

Derek was the customer Rep that I dealt with. He was informative and polite.I was really surprised that it ended up being cheaper to go to the Ford dealership than any other shop that I called an He was informative and polite.I was really surprised that it ended up being cheaper to go to the Ford dealership than any other shop that I called and checked with just to run a diagnostic on my vehicle Due to the engine light coming on. While I was waiting, they kept me updated. it did not take as long as I thought it was going to. More

Fantastic service. Brought my truck in for oil & filter change. Logan was very friendly and professional and had my truck finished in the timeframe promised. Brought my truck in for oil & filter change. Logan was very friendly and professional and had my truck finished in the timeframe promised. More

Devan & Don took good care of us. IDK what I would have done without them. IDK what I would have done without them. More

I have gone to this dealer for quite a while, but truthfully I go because of my service advisor John Erber. He does an amazing job every single time and I genuinely trust his opinion and input. If yo truthfully I go because of my service advisor John Erber. He does an amazing job every single time and I genuinely trust his opinion and input. If you go, ask for John and he will take care of you. More

Service Dept. is great! Never had any issues! They go above and beyond! Service write is alway personable and keeps you informed! is great! Never had any issues! They go above and beyond! Service write is alway personable and keeps you informed! More

Our visit with Ford Service was a pleasure. Devin (our service advisor) was courteous, friendly and knowledgeable. He made our trip to the service department a pleasure. Devin (our service advisor) was courteous, friendly and knowledgeable. He made our trip to the service department a pleasure. More

The first time I had an oil change done a flap under the car was left loose. The next day I discovered this when the car pulled terribly on the highway. Instead of apologizing, I was told they could not get car was left loose. The next day I discovered this when the car pulled terribly on the highway. Instead of apologizing, I was told they could not get my car in that day to fix their own mistake. The second time I arrived for a scheduled oil change and was ignored by several employees before anyone helped me. When I went to pick up my car it could not be located and I was asked if I was certain this was the correct dealership. More

Went for oil change and rotation of tires (usual maintenance) however a week or so later we noticed oil dripping from our truck - I took the truck straight back to Ford Nation and explained what was maintenance) however a week or so later we noticed oil dripping from our truck - I took the truck straight back to Ford Nation and explained what was happening. A very nice young man took the vehicle right away in to the shop for diagnosis. It was found the oil filter had a small split in the rubber causing the leak. They redid the oil change cleaned everything up and handed me the truck with in 30 min or so. I was very pleased at the response and the lets fix it attitude. We bought the truck at Ford Nation and go for all the maintenance. Thank You Ford for putting your customers first and the top notch care I received when I showed up. Mary Ness More