AutoNation Ford Sanford - Service Center

Communicate was terrible. Several of our phone calls were never returned. The length of time for diagnosis and repair was too long. I'm still not confident that the problem Several of our phone calls were never returned. The length of time for diagnosis and repair was too long. I'm still not confident that the problem is resolved. More

Logan has always taken care of me with true professionalism. He listens and treats me as a friend not as a customer. The whole agents with him are that way. I feel part of a family not just a professionalism. He listens and treats me as a friend not as a customer. The whole agents with him are that way. I feel part of a family not just a customer . More

Service Managers are polite and prompt. They communicate well and are easily reached. Autonation Ford has been honest and forthcoming without trying to push any unneeded work. They communicate well and are easily reached. Autonation Ford has been honest and forthcoming without trying to push any unneeded work. More

Always prompt, informative, and helpful when I'm in for my scheduled service. Thank You for being honest and affordable. my scheduled service. Thank You for being honest and affordable. More

Steve and Kathleen, Service Writers, explain the warranty and handled my vehicle battery problem quickly. Great service! and handled my vehicle battery problem quickly. Great service! More

Great experience, my service representative, Steven, was very courteous. The truck was ready when promised. very courteous. The truck was ready when promised. More

excellent attention from the service team especially Logan, my car was delivered on time and he always kept me up to date with the news about the status of my car parts Logan, my car was delivered on time and he always kept me up to date with the news about the status of my car parts More

The service took over 5 hours. They were quick to deal with the oil change and tire rotation, however my vehicle sat there for 3 and a half hours waiting for an electronic update j They were quick to deal with the oil change and tire rotation, however my vehicle sat there for 3 and a half hours waiting for an electronic update just for them to tell me the computers were down and it couldn’t be done today. Hopefully this process can be faster and/or better next time. More

We had our car fixed in half the time they told us originally. We were pleased that they got the parts in & completed the repair so quickly. originally. We were pleased that they got the parts in & completed the repair so quickly. More

Thanks to all those in service that helped the process go smoothly . I appreciate all your hard work taking care of my issues when I come in smoothly . I appreciate all your hard work taking care of my issues when I come in More