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AutoNation Ford Sanford - Service Center

Sanford, FL

4.5
599 Reviews

599 Reviews of AutoNation Ford Sanford - Service Center

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March 31, 2022

Disorganized, unprofessional, overpriced. Kept car for 3 days, work wasn’t completed and never recontacted to finish work More

by kimakay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek
Apr 05, 2022 -

AutoNation Ford Sanford responded

Hi there, we are deeply disappointed by your experience at AutoNation Ford Sanford. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0781 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 31, 2022

Fast and easy. We are from out of state and had a problem. They got us in right away. Took us back to where we was staying and then came and got us when it was read More

by hayesmf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Elliott
Apr 05, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Sanford and we hope to be of service again in the future.

March 30, 2022

AutoNation Ford Service technician listened to my warranty issue and professionally took care of it. The waiting room while under construction is very comfortable. They’re pick up and drop off servic More

by Paule
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa
Apr 02, 2022 -

AutoNation Ford Sanford responded

Hi Paule, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Apr 03, 2022 -

Paule responded

Thanks I will use you next time I need assistance

March 30, 2022

I have used their service department on several occasions and it has been very acceptable. More

by wdballew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Apr 05, 2022 -

AutoNation Ford Sanford responded

Hi, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

March 29, 2022

Service dept. was excellent, as usual. The finance dept. not so much. I arrived for a recall service and a prepaid oil service, only to find that my prepaid serv More

by DeezleDawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan and everyone in the service dept. were exemplary
Apr 02, 2022 -

AutoNation Ford Sanford responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Sanford take our reviews very seriously. If you'd like, please contact our General Manager at (407) 680-0781. We'd appreciate the chance to make your experience a positive one.

March 25, 2022

Great experience! This was my first visit. I took my car in for a recall and was treated as a valued customer. My automobile was serviced promptly. More

by lhill47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
March 24, 2022

Had oil change and tire rotation at Sanford. It took them 2 hours due shortage employees. It was my 2nd times that 2 hours service. More

by jpreiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Schwarz
March 23, 2022

I drive an hour just for oil changes so I can get the exceptional service from Sanford Auto Nation and Logan, my service writer! He goes above and beyond to get me an appointment and in and out fast. I b More

by jenhogan72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan the service writer 5 stars, Dave the shuttle driver 5 stars
Mar 26, 2022 -

AutoNation Ford Sanford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 23, 2022

I echo the words of a previous rater. I drive over 30 miles for service on each of my two Ford vehicles so I can experience the outstanding service of AutoNation Ford Sanford. I've been d More

by AimHigh6491
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Mar 26, 2022 -

AutoNation Ford Sanford responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Sanford. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 20, 2022

Excellent customer service when I arrived they checked me in and the timing for getting my time serviced was less then I anticipated. More

by Fortunetells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot his name
Mar 24, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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