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AutoNation Ford Sanford - Service Center

Sanford, FL

4.5
608 Reviews

608 Reviews of AutoNation Ford Sanford - Service Center

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October 06, 2021

Logan did great job. Kept me up to date on progress of work! Pleasant & professional More

by growler2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Cronk
Report | Print
Oct 08, 2021 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 06, 2021

Always willing to set appt for me as soon as possible. Nice people to work with. More

by bearsrj65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Schwarz
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Oct 08, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 05, 2021

Sheldon,kept me informed about what the problem was with the check engine light and when the repairs would be done along with the other services I requested to be done. More

by cjsluss78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon mcinnis
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Oct 08, 2021 -

AutoNation Ford Sanford responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 05, 2021

John Erber is always prompt and takes care of all my car service needs. Great customer service!! More

by Sheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
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Oct 08, 2021 -

AutoNation Ford Sanford responded

Hi Sheri, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Sanford. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 05, 2021

Steve was great. He kept me informed of maintenance progress and reviewed all work that was done . He is a 5 Star associate! More

by muffykelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven White
Report | Print
Oct 08, 2021 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2021

John Erber my service advisor is thorough and always gives wise advice. I value him very much! More

by Carolgolfgirl729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Report | Print
Oct 07, 2021 -

AutoNation Ford Sanford responded

Hi, we are happy to pass along your comments to John here at AutoNation Ford Sanford! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2021

The work was done well, but I had an 8:20 AM appointment and the work (a simple oil change) was not finished until 10:05 AM. I think an hour and forty-five minutes is ridiculous for an oil change. More

by benjaminshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't recall names.
Report | Print
Oct 07, 2021 -

AutoNation Ford Sanford responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0781. We hope to hear from you.

October 02, 2021

Excellent service when my vehicle needed maintenance. My service rep kept me imformed on the progress. More

by lcollings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 05, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 01, 2021

Knowledgeable staff, courteous and helpful. The work Knowledgeable staff, courteous and helpful. The work performed was excellent and the communication was spot on. Thanks Automation FORD. More

by Jimmyg777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven White
Report | Print
Oct 05, 2021 -

AutoNation Ford Sanford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2021

Slow to respond. Would not keep me informed. Byzantine phone answering software made contact with real humans nearly impossible. I have no idea about the quality of service because I have up trying to get More

by Dafalgout
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tom
Report | Print
Oct 05, 2021 -

AutoNation Ford Sanford responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0781 -- we hope to hear from you soon. Take care!

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