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AutoNation Ford Sanford - Service Center

Sanford, FL

4.5
599 Reviews

599 Reviews of AutoNation Ford Sanford - Service Center

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August 01, 2021

I highly recommend the service department at AutoNation Ford in Sanford. John Erber is my service guy. I've used him for years. He never disappoints. He is a pleasure to deal with and is always honest and More

by Ktorresin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Aug 20, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 31, 2021

John has been taking care of my car for me since 2018. He’s got the best customer service and he’s always on top of things too! More

by Apeherndon1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 20, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2021

John has been our family’s service advisor for several years. Truthfully we were shopping around to take our cars elsewhere when he immediately solved an ongoing issue I had on one of our vehicles. He is More

by Lori.coolidge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa
Aug 20, 2021 -

AutoNation Ford Sanford responded

Lori, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2021

Great Service and customer support. Everyone was curious and friendly. I liked the email reminders. The service advisor explained all repairs. Truck was clean with out any grease on seats or door panels. More

by Skeeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Aug 13, 2021 -

AutoNation Ford Sanford responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

July 28, 2021

This is my 4th FORD from this dealership and John Erber in the service department is the reason I keep coming back. He has earned my trust and I know my vehicles were/are maintained properly. More

by mnewman6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Aug 13, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2021

Always painless getting my car serviced here and John is awesome for always helping me out. Waiting room is always empty which is nice and I’m able to relax in peace More

by Ululanimorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa, Bill Johnson, Dwayne Schwarz, Cory Schack, Jim Elliott, Jack Sullivan, Esteban Ramirez
Aug 13, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! If you have any further questions, please give us a call. We're always happy to help!

July 27, 2021

Scheduled a recall repair on my vehicle a week in advance. Arrive to find out they had not even ordered the part yet. Not only a wasted trip, but now I have to go back to have the work completed. More

by Bman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sheldon
Aug 13, 2021 -

AutoNation Ford Sanford responded

Hi Bman, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0781 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 27, 2021

Best service that you will every have for your car. Been having mind services for years. Never disappoints me! John Is the best person to take care of of my car! John Euber is the Best!!! More

by ruby.akahoshi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Euber is the Best!
Jul 27, 2021 -

ruby.akahoshi responded

John is the Best to help me!

July 27, 2021

I brought my Ford Fusion in without an appointment and was greeted with a smile by John Erber. He worked me in right away and made quick work of something I know is normally complicated. Thank you John an More

by Kayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
July 27, 2021

I truly love AutoNation Ford Sanford not only because they do fast, thorough, excellent work but because of the friendliness and professionalism they demonstrate each time I’m there. The person I’ve alwa More

by jln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber