AutoNation Ford Scottsdale

DISHONEST THIEVES! STAY AWAY FROM THIS PLACE! Unscrupulous salespeople, incompetent service staff and outright a complete and total shameful dealer. They do not care ab STAY AWAY FROM THIS PLACE! Unscrupulous salespeople, incompetent service staff and outright a complete and total shameful dealer. They do not care about you once the sale is made and will not recalls, emails or address any of your concerns. They will also sneak in extras at signing. I am a stage 4 cancer patient and they took advantage of my illness by exploiting my confusion and fog I’m in as a result of my treatment. After about a week I began to realize how much they screwed me over. When I tried to get help from anyone - NOBODY CARES AT THIS DEALER. BUYER BEWARE BUT STAY AWAY FROM THESE PEOPLE More

Not a great experience. . the sales people were very nice but I was messaging about a new vehicle that had 5 miles on it. What they put me in was the same model vehicle but i . the sales people were very nice but I was messaging about a new vehicle that had 5 miles on it. What they put me in was the same model vehicle but it had a 1000 miles in it.. that's not really a new car..Gen Mgr lied to me.. was supposed to get $500 for the extra milage if I changed my review.. never received the review to change it and sure didn't get the$500.. More

HORRIBLE EXPERIENCE AND DISHONORABLE EMPLOYEES! STAY AWAY FROM THIS PLACE!!Terrible service and no follow through or follow up. They’ll say anything don’t care after the sale is done. CARMAX IS A STAY AWAY FROM THIS PLACE!!Terrible service and no follow through or follow up. They’ll say anything don’t care after the sale is done. CARMAX IS A MUCH BETTER DEALERSHIP More

Great experience with all employees, especially Jeremy and Nicole. No high pressure sales tactics. They dealt with a somewhat difficult purchase since I have an out of state license and live part time i and Nicole. No high pressure sales tactics. They dealt with a somewhat difficult purchase since I have an out of state license and live part time in Arizona. I went in to browse colors for a future purchase but bought the next day. More

I was pleased with the whole process. Drove out with a new 2025 Hybrid Escape which is exactly what I wanted. The staff was helpful & knowledgeable. I recommend AutoNation Ford Scottsdale Drove out with a new 2025 Hybrid Escape which is exactly what I wanted. The staff was helpful & knowledgeable. I recommend AutoNation Ford Scottsdale. More

Very good experience and customer service. Sales people were helpful but not pushy. The finance team was efficient and professional. Sales people were helpful but not pushy. The finance team was efficient and professional. More

Brandon was my Contact during service process. He did a great job handling all my needs. Kept me updated with the progress . He did a great job handling all my needs. Kept me updated with the progress . More

Brandon picked up the ball an took care of everything, on time and correctly performed the warranty work needed on my Transit 250. time and correctly performed the warranty work needed on my Transit 250. More

Booking service was easy on line. Had to call back to get the coupon/special. The valet service was nice but the expectation of how long your car would be “tied” up needed to be calle Had to call back to get the coupon/special. The valet service was nice but the expectation of how long your car would be “tied” up needed to be called upfront. This would allow a person to decide if taking advantage of the valet service was time efficient or not More

People there were awesome. Very knowledgeable and explained the process step by step. Highly recommend Very knowledgeable and explained the process step by step. Highly recommend More