AutoNation Ford Scottsdale

was ok, didn't care for the 8 hour process on paperwork. Vehicle was unavailable at time of purchase so I had to wait an extra couple days to get my vehicle I should have had ready for me to drive off the l Vehicle was unavailable at time of purchase so I had to wait an extra couple days to get my vehicle I should have had ready for me to drive off the lot with. Salesman Regen H. was good to work with. Hopefully, more consideration is taken on people who drive 200 miles to purchase one of their vehicles. But overall, I'd buy again. More

Mr. Knapp and Mr. Lackner are stand up car professionals. Very pleased. I will definitely return for future car purchases. Very pleased. I will definitely return for future car purchases. More

Oil change and tire rotation took 4 hours. When I went to leave whoever parked my car put me in such a position that I could not access my vehicle from the drivers side. I had to climb over the passenger si leave whoever parked my car put me in such a position that I could not access my vehicle from the drivers side. I had to climb over the passenger side to get in the front seat. The car parked next to me left no room to access my vehicle More

Trying to get someone on the phone what a job, They just are not professional. are not professional. More

Service advisor Clinton Ninus is very trustworthy, fair and honestly gives it to you straight regarding what your car needs for service. He keeps you updated on car status and returns calls in a timely ma and honestly gives it to you straight regarding what your car needs for service. He keeps you updated on car status and returns calls in a timely manner. He is the best service advisor I’ve ever dealt with and in my opinion has made the Auto Nation Ford service department experience spectacular. I will continue to use Auto Nation Ford for my vehicles needs. More

The Auto Nation Dealership changed the oil, rotated my tires, installed a recall, and kept me informed of the progress. Your representative was courteous, professional, and way ahead of schedule. Thank yo tires, installed a recall, and kept me informed of the progress. Your representative was courteous, professional, and way ahead of schedule. Thank you very much ! More

I was supposed to be called when my car was ready. I didn’t receive a call. So I went into the office and my car was ready. It would have been nice to receive a call when promised didn’t receive a call. So I went into the office and my car was ready. It would have been nice to receive a call when promised More

Love my car but would have bought it from anywhere it had been months of search for this certain car. I had to ask staff to fix a door panel and replace tire valve caps several times before it was done. Then been months of search for this certain car. I had to ask staff to fix a door panel and replace tire valve caps several times before it was done. Then when I was leaving the car was dirty and no gas was in tank even after sales man said he would have it cleaned and fueled. More

I would like to start by saying that I love my Transit Connect minivan. I was notified by Ford that there was a recall on the sliding door latches. Before I was able to get it in, the latch broke. In Connect minivan. I was notified by Ford that there was a recall on the sliding door latches. Before I was able to get it in, the latch broke. In scheduling the repair, I encountered what I thought was a major hiccup. When I was unable to get an equitable solution, I contacted Warren Miller the General Manager of AutoNation Scottsdale. He immediately reached out to me. Without any argument, he quickly resolved the issue, doing so beyond my expectations. He then followed up with me. to ensure that I was comfortable with the resolution. In a time of less than favorable opinion of auto dealers, Mr. Miller showed exemplary ethics, professionalism, and the kind of customer service that is so often lacking in business today. Thank you, Mr. Miller. Nancy Therien More

They took me in on time and it was quick,The pricing was great and they me out quicker then they said great and they me out quicker then they said More