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AutoNation Ford Scottsdale
Scottsdale, AZ
1,304 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,304 reviews
May 26, 2013
We just purchased a Ford F-150 from AutoNation Ford Scottsdale yesterday. The experience we had there was so wonderful. The people were very friendly and helpful. Our sales consultant Steve, in inte Scottsdale yesterday. The experience we had there was so wonderful. The people were very friendly and helpful. Our sales consultant Steve, in internet sales, was so pleasant to work with. The General Manager, Martin and his sale manger staff could not have been nicer. Steve in finance was very helpful and made us feel extremely comfortable. The whole staff treated us like family. I would recommend buying your next Ford at AutoNation Ford Scottsdale. More
by cindy99
Employees Worked With
Steve in Finance, Steve in Internet Sales
May 19, 2013
Bob is an outstanding (sales) man. His first priority was helping us find something that met our needs (driving needs, financial needs, etc.). We would highly recommend Power Ford, especially Bob Harvey, if helping us find something that met our needs (driving needs, financial needs, etc.). We would highly recommend Power Ford, especially Bob Harvey, if you're looking to purchase a new car. More
by fordlovers
Employees Worked With
Bob Harvey
April 10, 2013
The bluetooth on my brand new Escape would not work. I came into the dealership 5 different times and they could not fix it. Joseph was entirely unprofessional and flirtatious, even saying that it was too came into the dealership 5 different times and they could not fix it. Joseph was entirely unprofessional and flirtatious, even saying that it was too bad he was working because otherwise we should go to his apartment while I waited for service. Yuck! Now after telling him that I will be going to another dealer, he continues to call and email me asking for a report of what the other dealer is doing to fix my car. He needs to leave me alone. More
by claire91
Employees Worked With
Joseph McAnally
March 25, 2013
We purchased a Ford C-Max in December and the experience and the car were so terrific we were back in March for another. The sale was low key and the salesman listened to the features in which we were inter and the car were so terrific we were back in March for another. The sale was low key and the salesman listened to the features in which we were interested. Other players at the dealer we just as accessible and courteous (service for the trade-in, finance to complete the transaction, etc) When we need a car again, we'll be back More
by jbhk
Employees Worked With
Bob Harvey
March 11, 2013
It took my wife and I several trips to the dealership due to extenuating circumstances. The sales person was accommodating and helpful with the whole process. to extenuating circumstances. The sales person was accommodating and helpful with the whole process. More
by Richfiori
Employees Worked With
Dennis Goodman
February 28, 2013
This was the first ford we bought. This dealership made every thing possible to make our experience top any other dealer. Barret made an appointment and was there waiting for us when we arrived and the pr every thing possible to make our experience top any other dealer. Barret made an appointment and was there waiting for us when we arrived and the pricing was well below the competition. We decided to finance and were quite worried about getting to finance part thinking they are gonna sell us every thing on the book. We meet finance manger bastian and he took his time to explain all of our paper work. It can be confusing how rebates work with ford and financing but he took his time and explained all the options to the point we were crystal clear. He offered us a very competitive rate and warranty in our budget. We will refer all of our friend and family to this dealership. More
by Jaredm77
Employees Worked With
Barret jermanson, Bastian Falsafi
February 27, 2013
Did an effortless internet sale with Bethann in early January. Wonderful. Went in to sign papers and all went well until I talked to Bastion. Was not ready for the bully. Went from an offered deal of January. Wonderful. Went in to sign papers and all went well until I talked to Bastion. Was not ready for the bully. Went from an offered deal of just over 50,000 that I wanted to lease to where I now have a buyout at Ford Motor Credit of 61,000. Went in the next day to try and FIX, he refused. Finally the extras and add ons were canceled but as of yet not credited back. I will never buy a FORD from these people again. John P Devine MD More
by mejphenry
Employees Worked With
Bastion the bully
February 27, 2013
First off this dealership provides horrible service to potential buyers.Went to look at a pre- owned F150 becuase i wanted to trade up from my 2006.First exprience wasnt bad. Wrote a deal for the truck l potential buyers.Went to look at a pre- owned F150 becuase i wanted to trade up from my 2006.First exprience wasnt bad. Wrote a deal for the truck left my vehicle a couples days later and was on my may.Drove the truck for ten days liked the vehicle..Hears where it went south, Finiance director calls me informed the lending wasnt approved .Okay no problem i returned there truck and they refunded my down payment .Then i asked where is my truck ?the GSM eric zimmerman tells me its at power dodge in the holding lot we"ll take you there .My truck wasnt at power dodge i callled eric he said i"ll find it ,even if i have to drive there myself.OKAy have it to me by noon tomorrow . Well they next day rolls around i show up early to retrieve my vehicle,asked again where is my truck ?Oh its in California at one of our auctions .PIssed off at this point and worried that im never gona see my truck again i get upset ,Eric Zimmmerman then proceeds to tell me "well this is all you're fault you gave me BAD pay stubs".So being callled a liar by the sales manager and be told calm down after the shock of them telling my truck is in California ,I'm at a lost not wanting to waste anymore time i jump a plane fly to california to retreive my vehicle .How its might fualt that they transported my truck without funding towards the new purchase is beyond me.Its costs me 482.00 dollars just to step in to power ford .And to top it off the GSM Eric Zimmmerman insults me personally .Come into this dealership if you want work with a unprofessional sales manager who conducts himself like a team member at youre local mcdonalds. More
by Rob26
Employees Worked With
eric zimmerman
February 27, 2013
Never owned a Ford before until 3 years ago that I bought my 1st Fusion. The whole experience was very easy from picking the car I wanted to finish... They didn't have the color I wanted but they got it in f my 1st Fusion. The whole experience was very easy from picking the car I wanted to finish... They didn't have the color I wanted but they got it in for me in couple days, then my finance guy Bastian Falsafi was amazing in getting me the deal I wanted & finished the whole thing quickly. When the new model came out last year I called him again & they got the car I wanted & the same quick, easy, & hassle free service I received 2nd time around. This guy is great in getting you what is the best deal for you & what you want... I have been telling all my friends & family to go there & ask for him... The best experience I had... More
by KimmyAghili
Employees Worked With
Bob & Bastian
