AutoNation Ford Scottsdale

First off this dealership provides horrible service to potential buyers.Went to look at a pre- owned F150 becuase i wanted to trade up from my 2006.First exprience wasnt bad. Wrote a deal for the truck l potential buyers.Went to look at a pre- owned F150 becuase i wanted to trade up from my 2006.First exprience wasnt bad. Wrote a deal for the truck left my vehicle a couples days later and was on my may.Drove the truck for ten days liked the vehicle..Hears where it went south, Finiance director calls me informed the lending wasnt approved .Okay no problem i returned there truck and they refunded my down payment .Then i asked where is my truck ?the GSM eric zimmerman tells me its at power dodge in the holding lot we"ll take you there .My truck wasnt at power dodge i callled eric he said i"ll find it ,even if i have to drive there myself.OKAy have it to me by noon tomorrow . Well they next day rolls around i show up early to retrieve my vehicle,asked again where is my truck ?Oh its in California at one of our auctions .PIssed off at this point and worried that im never gona see my truck again i get upset ,Eric Zimmmerman then proceeds to tell me "well this is all you're fault you gave me BAD pay stubs".So being callled a liar by the sales manager and be told calm down after the shock of them telling my truck is in California ,I'm at a lost not wanting to waste anymore time i jump a plane fly to california to retreive my vehicle .How its might fualt that they transported my truck without funding towards the new purchase is beyond me.Its costs me 482.00 dollars just to step in to power ford .And to top it off the GSM Eric Zimmmerman insults me personally .Come into this dealership if you want work with a unprofessional sales manager who conducts himself like a team member at youre local mcdonalds. More

Did an effortless internet sale with Bethann in early January. Wonderful. Went in to sign papers and all went well until I talked to Bastion. Was not ready for the bully. Went from an offered deal of January. Wonderful. Went in to sign papers and all went well until I talked to Bastion. Was not ready for the bully. Went from an offered deal of just over 50,000 that I wanted to lease to where I now have a buyout at Ford Motor Credit of 61,000. Went in the next day to try and FIX, he refused. Finally the extras and add ons were canceled but as of yet not credited back. I will never buy a FORD from these people again. John P Devine MD More

These associates worked very hard to make sure my wife and I found the right car at the best price, and with terrific financing as well. As a result, we are very glad we chose to buy our car from this age and I found the right car at the best price, and with terrific financing as well. As a result, we are very glad we chose to buy our car from this agency. Mr. Falsafi spent a lot of time explaining options such as the extended warrantee, etc., we needed to buy so that there would be no confusion on our part as to the values to us, and he is a most valuable member of their team. More

This is the worst dealership! Finance manager Bastian Falsafi was arrogant, aggressive and dishonest. Pushed us to use Ford Credit instead of our own financing so we would get an extra $500 rebate. He li Falsafi was arrogant, aggressive and dishonest. Pushed us to use Ford Credit instead of our own financing so we would get an extra $500 rebate. He lied and said we could refinance the car as new with our bank after but our bank now values the car as "used" and won't finance the entire amount. We are stuck with high Ford Credit interest rate which will cost THOUSANDS of $$ more!! Also lied and told us we had to make 4 payments before refinancing or we would have to pay back ALL the rebates. NOT true! You can refinance/payoff the loan at anytime with no penalty. Pushed unnecessary extras showing how little it changed the monthly payment but he had increased the # of payments without pointing it out. His manager Steve Jaichner ignored my calls and emails! We will never go back! More

I have purchased my first Ford product in June of 2012. I purchased a Certified pre-owned 2012 5.0 Mustang from Power Ford of Scottsdale. The experience from Steve Sprute the sales manager, Steve Jaighner I purchased a Certified pre-owned 2012 5.0 Mustang from Power Ford of Scottsdale. The experience from Steve Sprute the sales manager, Steve Jaighner the salesman and Baston Falsafib the finance guy were awesome. These three guys got me into that mustang at a great price and the financing was unbelievable. I was so impressed with this dealership that I purchased a new 2012 Ford Flex in August of 2012 with the same team and that experience was better then the first. I then purchased a third Ford from Power Ford Of Scottsdale, a new 2013 Ford Focus SE Titanium in January of 2013. These guys make me feel like I am part of the family and they have renewed my trust in buying a car from reputable dealership. I enjoy doing business with Power Ford of Scottsdale so much that I am looking ford to my next new purchase from them, a Ford F250 diesel. I have recommended this dealer to all my friends especially Baston the finance guy who has the ability to make so many things happen even if you do not have perfect credit. More