AutoNation Ford Scottsdale

Never been treated so rude by a service manager. Didn’t like me questioning the service writer to discuss my vehicle. Never go back. Stay away Didn’t like me questioning the service writer to discuss my vehicle. Never go back. Stay away More

The best words to describe my vehicle purchasing experience would be professional, smooth, and surprisingly enjoyable. I say ‘surprisingly’ because most people have either heard or personally experi experience would be professional, smooth, and surprisingly enjoyable. I say ‘surprisingly’ because most people have either heard or personally experienced a vehicle buying process that turned into a very unpleasant ordeal; filled with aggressive, too-forward salesmen that will try to upsell you on everything they can. Not true at AutoNation dealerships. I’ve purchased 2 vehicles from them in the past couple months. One from AutoNation Audi Arrowhead, and one from AutoNation Ford Scottsdale. Truly a pleasure doing business at both locations. Thank you very much AutoNation, and keep doing exactly what you’re doing!! More

Cost of service is ridiculous. I was charged $160.28 for an oil change and tire rotation on my truck. Just the cost of the oil was $19.85 a quart!!! Synthetic 0/20. I was charged $160.28 for an oil change and tire rotation on my truck. Just the cost of the oil was $19.85 a quart!!! Synthetic 0/20. More

My experience with auto nation was the easiest I have ever had , the truck I was interested in was waiting for me when I arrived at the dealership . I felt I got a fair trade on my old car and they took ever had , the truck I was interested in was waiting for me when I arrived at the dealership . I felt I got a fair trade on my old car and they took care of all my concerns on the new vehicle. More

Adele was great. She didn't hesitate to take the time to help us get the right truck. You're lucky to have her. She didn't hesitate to take the time to help us get the right truck. You're lucky to have her. More

Bought a vehicle on a weekend but had to wait for wire transfer to clear before taking possession of the car. Dealer promised to deliver car once funds cleared. Didn’t hear a word from the dealer after th transfer to clear before taking possession of the car. Dealer promised to deliver car once funds cleared. Didn’t hear a word from the dealer after the sale, I had to follow up for status. And when I did follow up, getting info was like pulling teeth. In the end, dealer wouldn’t deliver the car. Overall a very disappointing and frustrating experience. Car is great though, too bad the dealer experience wasn’t. More

Everything went smoothly and I felt like all my questions were addressed and everyone was friendly and helpful. were addressed and everyone was friendly and helpful. More

Sales staff were friendly and helpful. I went to talk with a sales associate that wasn't available right away but another associate was very helpful in my search of the lot for a particul I went to talk with a sales associate that wasn't available right away but another associate was very helpful in my search of the lot for a particular vehicle. After finding the vehicle of interest, we started the paperwork. The sales associate I went to meet was soon available and we finished the sale. No high pressure tactics. More

I purchased a 2024 Mustang Mach E. The sales representative was a nice guy. However, he knew nothing about the vehicle he was selling. Since I purchased an EV, I asked them to start ch The sales representative was a nice guy. However, he knew nothing about the vehicle he was selling. Since I purchased an EV, I asked them to start charging it as much as possible. They handed me the vehicle with 32%. And when I asked where I could charge it up, they were clueless. The Finance Director (who owned a similar model) was a little more helpful, but provided me fairly unreliable information. I did enough research to understand what I was getting myself into, but when I went into Finance the the employee literally lied to my face about why I should purchase the warranties. I can understand not knowing how something works, but lying doesn't fly with me. Google regenerative braking. More

For being my first time buying a car, it was fairly easy and had a very supportive salesman throughout my car buying experience. Thankful to finally have my dream car. and had a very supportive salesman throughout my car buying experience. Thankful to finally have my dream car. More