AutoNation Ford Scottsdale

I have been working with this dealership for few years, very satisfied very time, a very happy customer very satisfied very time, a very happy customer More

Excelente Attention to costumer! Maria fue muy amable Resolviendo todas nuestras preguntas. Y buena atención en el servicio de finanzas. Maria fue muy amable Resolviendo todas nuestras preguntas. Y buena atención en el servicio de finanzas. More

The ABSOLUTE WORST CUSTOMER SERVICE! Both the salesman and manager told us the car was available and we were figuring out the details when suddenly they stopped responding to our calls. Both the salesman and manager told us the car was available and we were figuring out the details when suddenly they stopped responding to our calls. We found out from your website that the car was sold and they didn’t have to decency to let us kno. More

Service department is horrid. Don't buy ANYTHING there as you are then essentially stuck with their service department. Got a "black screen of death" on my 2022 F150 Platinum, m Don't buy ANYTHING there as you are then essentially stuck with their service department. Got a "black screen of death" on my 2022 F150 Platinum, made appointment, took car in and was advised after calling. back that would be a week before anyone looked at it. RIIGGGHHT! GREAT SERVICE!!!! HORRID. Buy from Chapman. They have a dealership that is committed to servicing what they sell. Take your money and vote elsewhere in the marketplace than with these buffoons. More

I’ve have my car in for routine maintenance a couple times at this dealership and the experience is always pleasant. Staff is friendly and knowledgeable. The waiting room is clean and spacious. My ca times at this dealership and the experience is always pleasant. Staff is friendly and knowledgeable. The waiting room is clean and spacious. My car is always treated well and I’ll definitely be back. More

Everything was going well until it was 10pm at night and the warranty discussion started and our payment went up. I was VERY clear to the 2 salesman that I needed to stay around that $640 payment. I honestl the warranty discussion started and our payment went up. I was VERY clear to the 2 salesman that I needed to stay around that $640 payment. I honestly feel this should have been discussed in those initial discussions. I should have stopped the contract and left. I’m still not happy and tried to avoid doing this survey at all. I’m disappointed how this was all handled. I’ve already told like ten people what happened. More

Jeremy Greathouse was professional, friendly, followed through. The services were completed as expected. The facilities were clean and orderly. through. The services were completed as expected. The facilities were clean and orderly. More

Don't bother with this dealership, the moment you buy from them is the moment you are absolutely liable for your vehicle if something happens. I bought a used Jeep 2008 and it looked like it was in great from them is the moment you are absolutely liable for your vehicle if something happens. I bought a used Jeep 2008 and it looked like it was in great condition, ran beautifully and was treated well by the previous owner. I got a service light two weeks after I bought the vehicle and I reported it in to this dealership. I was sent to a sister dealership for repairs and they've had my vehicle from March till present day. They have the parts to fix it but Ford Auto Nation apparently won't authorize the fix even though its covered under the 500 mile used care warranty I was given upon paying for the vehicle in full. I've called several times and talk to several individuals and they give me the run around and won't help me at all. The professionalism, the lack of service and response is outrageously atrocious!!!!! I could only Imagine if I bought a brand new vehicle and something happened, this dealership would make me liable for selling me a lemon. Don't bother with this dealership, its all about getting your money and booting you out the door, worst service!!!! More

awful place overall. i will never go back. service department espacially bad. autonation is not a good place i will never go back. service department espacially bad. autonation is not a good place More