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AutoNation Ford Scottsdale

Scottsdale, AZ

4.0
1,297 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,297 reviews

April 04, 2023

Invoices are always hard to understand and include small charges for things that aren’t explained. For example when dropping off my vehicle I was told the oil change service would cost 79.62. The actual cha More

by rickhanna55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
Apr 07, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (480) 630-2827 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 03, 2023

Service guy was pleasant. Place was clean. When making my appointment I provided my new email address to the receptionist. Once I got off the phone with her my appointment More

by Dale Jensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Apr 06, 2023 -

AutoNation Ford Scottsdale responded

Hi Dale, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

April 02, 2023

Clean dealership, however the service technician forgot to reset my oil life indicator. A simple task that should not have been missed. More

by Joeciii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Apr 04, 2023 -

AutoNation Ford Scottsdale responded

Hi Joeciii, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

Everyone was very professional, facility was clean, job done in a timely manner. Great job. More

by Julie Spethman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry can't remember
Apr 04, 2023 -

AutoNation Ford Scottsdale responded

Hi Julie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2023

Kevin M. from servicing was wonderful! He ensure to communicate with me and let me know what the update was on my car. All the issues were fixed and within th More

by Gretafreire
Recommend Dealer
Yes
Employees Worked With
kevin morgan
Apr 04, 2023 -

AutoNation Ford Scottsdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 01, 2023

Tom Schnelle made the experience great. Easy to work with and communicates extremely well. Highly recommend… More

by bjeffery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Schnelle
Apr 04, 2023 -

AutoNation Ford Scottsdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 30, 2023

I love my car! The staff was great. They were very helpful and listened to what I needed. I will recommend buying a car from them! More

by theresatag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey foster
Apr 04, 2023 -

AutoNation Ford Scottsdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Scottsdale and we hope to be of service again in the future.

March 30, 2023

Our service lady Tiffiney was wonderful. When I went back to pick up my car the men standing around were more interested in where they were going for a beer than offering to help me . Then More

by camranzau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffiney
Apr 04, 2023 -

AutoNation Ford Scottsdale responded

Hello we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you.

Apr 04, 2023 -

camranzau responded

No need for anything additional . Thank-you for your response.

March 27, 2023

Service representative made sure the problem was taken care of even though it was a wear item that is typically not covered under warranty. The rotors were warping at 7500 miles which they usually go past More

by James
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Mar 30, 2023 -

AutoNation Ford Scottsdale responded

Hello James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

March 27, 2023

Tiffany and Joey were very friendly and provided very clear information, and kept me involved and informed throughout the process. The experience could not have been better. More

by jvaughan99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany, Joey
Mar 31, 2023 -

AutoNation Ford Scottsdale responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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