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AutoNation Ford Scottsdale

Scottsdale, AZ

4.0
1,297 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,297 reviews

March 10, 2023

I have always used the Autonation Ford in Scottsdale for servicing my vehicle since purchasing my vehicle there. Each time the service was done well, and they were great about communication. This time I h More

by boots757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany G.
Mar 14, 2023 -

AutoNation Ford Scottsdale responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Scottsdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 10, 2023

We purchased the truck from you and continue to service it with you. Kevin is one of the best advisors you employ. More

by mascarefree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin our service advisor
Mar 14, 2023 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

March 06, 2023

I had a great experience at this location. I dropped off my car on Tuesday for a oil change and tire rotation. I was told that Friday I would get a call. I got a call on Wednesday that my car More

by twilightwilde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin M
Mar 09, 2023 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 02, 2023

Horrible service department, went in for 30k service, apparently the mechanic made a mistake and caused damage to the charge system. Vehicle was there 6 days to be repaired, for a simple oil change…. More

by Mmadge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
Mar 06, 2023 -

AutoNation Ford Scottsdale responded

Hello, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (480) 630-2827.

March 01, 2023

The worst experience! No communication and took almost a month for repair with no notification. Does not call back. Will go anywhere else but here. More

by msgmee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James and Ali
Mar 05, 2023 -

AutoNation Ford Scottsdale responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

Mar 05, 2023 -

msgmee2 responded

General manager has made good on my experience

February 28, 2023

Very disappointing experience with Scottsdale Auto Nation and Ford in general. 5 visits so far for same issue. Electronic/computer issues are the worst as everyone wants to "walk away" leaving customer with More

by Steve
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin and Covey
February 28, 2023

They were competitive on price, terrible on service and communication. Was very disappointed in the service. More

by Jake
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris
Mar 05, 2023 -

AutoNation Ford Scottsdale responded

Hi Jake, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you.

February 26, 2023

James was awesome—- and the driver who took me to EOS was super nice. Thanks More

by Danny Hale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Mar 03, 2023 -

AutoNation Ford Scottsdale responded

Hello Danny, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2023

I requested a link to view the carfax. No response!!! I guess they did not need my business. Oh well!!!! More

by oldcarsttown
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Never contacted
Feb 27, 2023 -

AutoNation Ford Scottsdale responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

February 24, 2023

Absolute horrible experience from beginning to end. Do NOT consider buying or doing service with them. I purchased a new 2022 Ford Transit Connect. The first day had to wait an hour and a half for fin More

by roverjerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Randy Jacobs
Feb 27, 2023 -

AutoNation Ford Scottsdale responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2827 -- we hope to hear from you soon.

Feb 28, 2023 -

roverjerry responded

I tried. I really did. You guys have almost $29,000 of my money. Zero accountability. Where is my money?

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