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AutoNation Ford Scottsdale
Scottsdale, AZ
1,330 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,330 reviews
March 19, 2023
Keving Morgan has been my service advisor for years and I can always count on great service for a fair price. I know Kevin is looking out for my best interests and will never try to upsell me or services tha can always count on great service for a fair price. I know Kevin is looking out for my best interests and will never try to upsell me or services that aren't needed. More
by David R.
Employees Worked With
Kevin Morgan
March 18, 2023
I scheduled an appointment that required a 3 week wait for an check engine light - when I arrived at the dealership I was informed that they wouldn’t be getting to my F250 for two weeks - horrible service for an check engine light - when I arrived at the dealership I was informed that they wouldn’t be getting to my F250 for two weeks - horrible service and this is after purchasing 2 vehicles at the same dealership More
by jerry
Employees Worked With
Jason , service manager
March 12, 2023
Brought my car in as the trunk was not working properly and I needed a new key and electronic fob. Girl at check in was most helpful and although the replacement key was not available they have ordered one and I needed a new key and electronic fob. Girl at check in was most helpful and although the replacement key was not available they have ordered one for me. A good service. Only negative was the price of the new key and fob that was super expensive, in my opinion. Overall service was great. More
by podgelena
Employees Worked With
Tiffany
March 10, 2023
I have always used the Autonation Ford in Scottsdale for servicing my vehicle since purchasing my vehicle there. Each time the service was done well, and they were great about communication. This time I h servicing my vehicle since purchasing my vehicle there. Each time the service was done well, and they were great about communication. This time I had Tiffany, she was very helpful and was great about all my questions. More
by boots757
Employees Worked With
Tiffany G.
March 06, 2023
I had a great experience at this location. I dropped off my car on Tuesday for a oil change and tire rotation. I was told that Friday I would get a call. I got a call on Wednesday that my car I dropped off my car on Tuesday for a oil change and tire rotation. I was told that Friday I would get a call. I got a call on Wednesday that my car was ready thank you Kevin!! More
by twilightwilde
Employees Worked With
Kevin M
March 02, 2023
Horrible service department, went in for 30k service, apparently the mechanic made a mistake and caused damage to the charge system. Vehicle was there 6 days to be repaired, for a simple oil change…. apparently the mechanic made a mistake and caused damage to the charge system. Vehicle was there 6 days to be repaired, for a simple oil change…. More
by Mmadge
Employees Worked With
Bryan
March 01, 2023
The worst experience! No communication and took almost a month for repair with no notification. Does not call back. Will go anywhere else but here. No communication and took almost a month for repair with no notification. Does not call back. Will go anywhere else but here. More
by msgmee2
Employees Worked With
James and Ali
February 28, 2023
Very disappointing experience with Scottsdale Auto Nation and Ford in general. 5 visits so far for same issue. Electronic/computer issues are the worst as everyone wants to "walk away" leaving customer with and Ford in general. 5 visits so far for same issue. Electronic/computer issues are the worst as everyone wants to "walk away" leaving customer with 90k lemon. Even on 5th.visit they kept vehicle for 11 days, said "we replaced a few connectors" and gave be a bird poop covered car back . The only important thing seems to be these reviews, as I got a call, before a car was returned, asking and begging for a 5-Star review....sorry, stars are earned and this one lacked big time More
by Steve
Employees Worked With
Justin and Covey
