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AutoNation Ford Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.0
1,293 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,294 reviews

June 14, 2024

They did not fix the problem and damaged my truck as well. So I got my truck back in worse shape then when I left it. They don’t want to take responsibility for it either. More

by justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Conner
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Jun 16, 2024 -

AutoNation Ford Scottsdale responded

Hi Justin, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

June 14, 2024

15 days to service my truck and they still left concerns not corrected. Two more words More

by Abcdefghijk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisors
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Jun 16, 2024 -

AutoNation Ford Scottsdale responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you.

June 14, 2024

Very pleasant staff. Frequent communication kept me informed of the process during the search for a vehicle that would meet my parameters. More

by Akbaconaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayla,Bud
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Jun 16, 2024 -

AutoNation Ford Scottsdale responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

June 10, 2024

Repairs were done as requested, within the amount estimated, and the car was ready within the time stated. More

by Pbconverse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 11, 2024 -

AutoNation Ford Scottsdale responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 05, 2024

Didn't get requested work done. All that was done was a recall. Brandon said he needed 2 more days to diagnosed the truck. More

by Kmmiller0
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Brandon
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Jun 07, 2024 -

AutoNation Ford Scottsdale responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2827 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 28, 2024

Everything went great. My service advisor answered my questions, explained everything me and went out of his way to be helpful. The maintenance was done on time and resolve More

by pshannahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Otto
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May 29, 2024 -

AutoNation Ford Scottsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. If you ever need help, just give us a call. Happy motoring!

April 02, 2024

My overall experience was positive and I was not pressured at all. Pricing was fair and services were explained thoroughly. The only reason this isn't a 5 star review is due to lack of floormats be More

by Dfrank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tre, Bud, Tristan, Blake, Tyler, & Kendra
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Apr 04, 2024 -

AutoNation Ford Scottsdale responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford Scottsdale. We would like to have a better understanding about your experience. Please reach out to us at (480) 630-2827 at your earliest convenience and we will do our best to resolve this with you.

April 02, 2024

They kept to their word and provided a no pressure purchase experience. Highly recommend them! More

by djg1593
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Multiple
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Apr 04, 2024 -

AutoNation Ford Scottsdale responded

We are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Ford Scottsdale and we hope to be of service again in the future.

March 29, 2024

I would not recommend this dealership to anyone. I bought a used Bronco and had very to little no communication with the dealership even after I provided payment for the whole amount of the car I ha More

by Robert.lafever2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Lopez
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Apr 01, 2024 -

AutoNation Ford Scottsdale responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 12, 2024

Going on day 7 with no update on my Raptor. I have called in 7 times over 5 days and left multiple VM's with no response. The worst service I have ever experienced. More

by jakev24
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorena
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Mar 15, 2024 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

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