AutoNation Ford Scottsdale

Horrible customer service with finance person. Tried to add "free extended warranty " that was $2800. Didn't pay my trade off for three weeks. Do not go here. Tried to add "free extended warranty " that was $2800. Didn't pay my trade off for three weeks. Do not go here. More

very smooth and easy experience, did not feel pressured. Professional sales personnel, the work was practically done for me by the time I got to the dealership. was happy to be advised to return at any ti Professional sales personnel, the work was practically done for me by the time I got to the dealership. was happy to be advised to return at any time for questions or issues. Like the point system to be able to put toward aftermarket items for the vehicle. More

I purchased my vehicle a 2016 Ford Explorer on January 19, 2024. I requested the weather stripping on the drivers side to be replaced since it was flapping in the wind. I had the dealership pick up my v 19, 2024. I requested the weather stripping on the drivers side to be replaced since it was flapping in the wind. I had the dealership pick up my vehicle which was very convenient and Lorena advised it was not covered. She stated that the weather stripping should only last a year. I tried to tell her that I just purchased the vehicle and per CarFax the windshield was replaced on November 30th 2023.(2 months prior). Lorena stated the piece of weather stripping was not taken off when the windshield was replaced. I You Tubed how to replace a windshield for the vehicle I purchased and that was the first part they removed. I also advised that I put my windshield wipers on when I was driving on the highway and the wiper flew off on the drivers side. I am not sure what company replaced the windshield but whoever worked on the driver side did not complete the work properly and it should have a warranty. Ford replaced the wipers with a different size that was previously on the vehicle. All I wanted was for the weather stripping replaced since it was just replaced. is that too much to ask? More

Jess Acridge, Tristan in Finance, and the team AutoNation Ford in Scottsdale were top notch. Professional and pleasant, clear with commitments and honorable transactions. Ford in Scottsdale were top notch. Professional and pleasant, clear with commitments and honorable transactions. More

Never got any response after submitting my financial information. Chapman Jeep, Dodge in Scottsdale got my business and will continue in the future information. Chapman Jeep, Dodge in Scottsdale got my business and will continue in the future More

I usually hate walking into dealerships because sales are like vultures, but here at this location they made my experience pleasant and didn’t take hours in financing. Everything was taken care of including like vultures, but here at this location they made my experience pleasant and didn’t take hours in financing. Everything was taken care of including making sure I was happy out the door. My sales guy Wade Given has the best personality! Tyler and Jose are also great, they made sure I was taken care of. Thanks for a good experience! More

Manager Thomas and the sales associate Heather were ok, but the finance department threw in a $4000.00 Vehicle protection plan that we didn't notice (my fault) until 2 weeks after the sale because the emai but the finance department threw in a $4000.00 Vehicle protection plan that we didn't notice (my fault) until 2 weeks after the sale because the emailed contract was conveniently sent to the wrong email until we called to complain about not receiving our contract. Now the 3 day time limit was up. My stupidity for trusting the finance department. More

Tre, Blake and Bud were very helpful and reviewing options and in working through pricing and financing. I would highly recommend AutoNation Ford in Scottsdale AZ for new truck purchases. options and in working through pricing and financing. I would highly recommend AutoNation Ford in Scottsdale AZ for new truck purchases. More

The folks working here at AutoNation Ford Scottsdale made this a positive experience from the very start. I enjoyed the time I spent with them. I only wish I needed to buy more vehicles. Steven gave me a co this a positive experience from the very start. I enjoyed the time I spent with them. I only wish I needed to buy more vehicles. Steven gave me a complete run through on all the technology features. Tristin gave me all the time & attention I needed to discuss the details of the deal. I couldn't be happier. Not to mention, I also love the truck. More

Service Advisor Tate was friendly and knowledgeable on the recalls my truck needed. He worked with Monica to get me a ride home. Very friendly and helpful staff. the recalls my truck needed. He worked with Monica to get me a ride home. Very friendly and helpful staff. More