AutoNation Ford Scottsdale

They kept to their word and provided a no pressure purchase experience. Highly recommend them! purchase experience. Highly recommend them! More

I would not recommend this dealership to anyone. I bought a used Bronco and had very to little no communication with the dealership even after I provided payment for the whole amount of the car I ha I bought a used Bronco and had very to little no communication with the dealership even after I provided payment for the whole amount of the car I had to keep calling them to keep the process going. . I would call them and no one would call me back and the sales guy was the Worst often times never calling me back . I have a. Couple chips on the windshield and they still have not given me a call back on what is going on with it since it was shipped. The finance department is disorganized and they have no sense in urgency. Asked to speak to GM twice and never got a call. More

Going on day 7 with no update on my Raptor. I have called in 7 times over 5 days and left multiple VM's with no response. The worst service I have ever experienced. I have called in 7 times over 5 days and left multiple VM's with no response. The worst service I have ever experienced. More

Horrible customer service with finance person. Tried to add "free extended warranty " that was $2800. Didn't pay my trade off for three weeks. Do not go here. Tried to add "free extended warranty " that was $2800. Didn't pay my trade off for three weeks. Do not go here. More

very smooth and easy experience, did not feel pressured. Professional sales personnel, the work was practically done for me by the time I got to the dealership. was happy to be advised to return at any ti Professional sales personnel, the work was practically done for me by the time I got to the dealership. was happy to be advised to return at any time for questions or issues. Like the point system to be able to put toward aftermarket items for the vehicle. More

I purchased my vehicle a 2016 Ford Explorer on January 19, 2024. I requested the weather stripping on the drivers side to be replaced since it was flapping in the wind. I had the dealership pick up my v 19, 2024. I requested the weather stripping on the drivers side to be replaced since it was flapping in the wind. I had the dealership pick up my vehicle which was very convenient and Lorena advised it was not covered. She stated that the weather stripping should only last a year. I tried to tell her that I just purchased the vehicle and per CarFax the windshield was replaced on November 30th 2023.(2 months prior). Lorena stated the piece of weather stripping was not taken off when the windshield was replaced. I You Tubed how to replace a windshield for the vehicle I purchased and that was the first part they removed. I also advised that I put my windshield wipers on when I was driving on the highway and the wiper flew off on the drivers side. I am not sure what company replaced the windshield but whoever worked on the driver side did not complete the work properly and it should have a warranty. Ford replaced the wipers with a different size that was previously on the vehicle. All I wanted was for the weather stripping replaced since it was just replaced. is that too much to ask? More

Jess Acridge, Tristan in Finance, and the team AutoNation Ford in Scottsdale were top notch. Professional and pleasant, clear with commitments and honorable transactions. Ford in Scottsdale were top notch. Professional and pleasant, clear with commitments and honorable transactions. More

Never got any response after submitting my financial information. Chapman Jeep, Dodge in Scottsdale got my business and will continue in the future information. Chapman Jeep, Dodge in Scottsdale got my business and will continue in the future More

I usually hate walking into dealerships because sales are like vultures, but here at this location they made my experience pleasant and didn’t take hours in financing. Everything was taken care of including like vultures, but here at this location they made my experience pleasant and didn’t take hours in financing. Everything was taken care of including making sure I was happy out the door. My sales guy Wade Given has the best personality! Tyler and Jose are also great, they made sure I was taken care of. Thanks for a good experience! More

Manager Thomas and the sales associate Heather were ok, but the finance department threw in a $4000.00 Vehicle protection plan that we didn't notice (my fault) until 2 weeks after the sale because the emai but the finance department threw in a $4000.00 Vehicle protection plan that we didn't notice (my fault) until 2 weeks after the sale because the emailed contract was conveniently sent to the wrong email until we called to complain about not receiving our contract. Now the 3 day time limit was up. My stupidity for trusting the finance department. More