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AutoNation Ford Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.0
1,319 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,319 reviews

August 15, 2024

I purchased a 2024 Mustang Mach E. The sales representative was a nice guy. However, he knew nothing about the vehicle he was selling. Since I purchased an EV, I asked them to start ch More

by JMWoods
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Giovanni
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Aug 17, 2024 -

AutoNation Ford Scottsdale responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

July 15, 2024

For being my first time buying a car, it was fairly easy and had a very supportive salesman throughout my car buying experience. Thankful to finally have my dream car. More

by eddielicano123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Adele
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Jul 16, 2024 -

AutoNation Ford Scottsdale responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

July 11, 2024

One two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen More

by micah
Recommend Dealer
Yes
Employees Worked With
Heather
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Jul 12, 2024 -

AutoNation Ford Scottsdale responded

Hello, thank you for the high star rating! Drive safe, and we'll see you on the road.

July 05, 2024

My service was great, Chris was awesome! He kept in communication with me and was able to get my car finished quicker than expected. More

by Noelle.Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jul 07, 2024 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 03, 2024

From arriving to completing the job all went good. Kevin Moran was a good service technician More

by Wilbur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Moran
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Jul 04, 2024 -

AutoNation Ford Scottsdale responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2024

Very pleasant staff. Frequent communication kept me informed of the process during the search for a vehicle that would meet my parameters. More

by Akbaconaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayla,Bud
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Jun 16, 2024 -

AutoNation Ford Scottsdale responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

June 14, 2024

They did not fix the problem and damaged my truck as well. So I got my truck back in worse shape then when I left it. They don’t want to take responsibility for it either. More

by justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Conner
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Jun 16, 2024 -

AutoNation Ford Scottsdale responded

Hi Justin, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

June 14, 2024

15 days to service my truck and they still left concerns not corrected. Two more words More

by Abcdefghijk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisors
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Jun 16, 2024 -

AutoNation Ford Scottsdale responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you.

June 10, 2024

Repairs were done as requested, within the amount estimated, and the car was ready within the time stated. More

by Pbconverse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 11, 2024 -

AutoNation Ford Scottsdale responded

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 05, 2024

Didn't get requested work done. All that was done was a recall. Brandon said he needed 2 more days to diagnosed the truck. More

by Kmmiller0
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Brandon
Report | Print
Jun 07, 2024 -

AutoNation Ford Scottsdale responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (480) 630-2827 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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