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AutoNation Ford Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.0
1,309 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,309 reviews

September 28, 2022

Good service and was explained what was done and what to look for from the truck More

by Otlbrennan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Oct 03, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 28, 2022

They took care of all my concerns. My truck was ready when they told me it would be. More

by Juliegibbsmail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Oct 03, 2022 -

AutoNation Ford Scottsdale responded

Hello there! Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

September 27, 2022

AutoNation Ford Scottsdale is reliable and committed to the consumer. A great experience as always. Jason communicated very well and the tech did a super job! More

by Blgagas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Oct 03, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 27, 2022

It is not often that service places under promise and over deliver. My last service visit exceeded my expectations. James McBride went above and beyond taking care of a last minute detail that was unexpe More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McBride
Report | Print
Oct 03, 2022 -

AutoNation Ford Scottsdale responded

Hi Julie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 26, 2022

Great service rep! Easy to make appointments and done well. Left truck clean.would recommend this dealership. More

by mgnuessle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Sep 30, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Scottsdale and we hope to be of service again in the future.

September 26, 2022

Jason was determined to get to the bottom of our vehicle problem. He was very kind and we felt cared for. More

by Egarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Oct 02, 2022 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 25, 2022

I was told at drop off they might need to keep it 2 days, but what wasn’t made clear was that it was 2 days to diagnose the problems, plus whatever additional days needed to repair it. I wish there had been More

by Dlgrdh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hudon
Report | Print
Sep 29, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 24, 2022

They replaced the master cylinder charged me 500 dlls and all what it was …a dirty connector, im still waiting for a refund. More

by Ivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Spring and Michael
Report | Print
Sep 29, 2022 -

AutoNation Ford Scottsdale responded

Hi Ivan, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

Sep 29, 2022 -

Ivan responded

Well how i expressed before you guys did diagnostic on the truck saying that the master cylinder it was needed to be replace with a cost of 500dlls +- I've spent over 2700dlls for a bunch of work that now i don't know if it was required and not only that you guys kept the truck for days not even run the truck thru the car wash , i had to go in person 2 times to get an update because the rep in charge of my truck never answered so after all this at least a refund for the master cylinder would be nothing but fair .

September 23, 2022

Very smooth and professional in and out service. Very happy with the experience. Highly recommended. Mark made it a pleasure. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hudon
Report | Print
Sep 24, 2022 -

Scott responded

Thanks Mark for the smooth and fast service.

September 22, 2022

Recall on my Escape was done fast and efficiently. Service Adviser Mr. McBride was very courteous and helpful and got me in quickly. More

by seamansr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McBride service adviser
Report | Print
Sep 26, 2022 -

AutoNation Ford Scottsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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