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AutoNation Ford Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.0
1,302 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,302 reviews

September 24, 2022

They replaced the master cylinder charged me 500 dlls and all what it was …a dirty connector, im still waiting for a refund. More

by Ivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Spring and Michael
Report | Print
Sep 29, 2022 -

AutoNation Ford Scottsdale responded

Hi Ivan, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

Sep 29, 2022 -

Ivan responded

Well how i expressed before you guys did diagnostic on the truck saying that the master cylinder it was needed to be replace with a cost of 500dlls +- I've spent over 2700dlls for a bunch of work that now i don't know if it was required and not only that you guys kept the truck for days not even run the truck thru the car wash , i had to go in person 2 times to get an update because the rep in charge of my truck never answered so after all this at least a refund for the master cylinder would be nothing but fair .

September 23, 2022

Very smooth and professional in and out service. Very happy with the experience. Highly recommended. Mark made it a pleasure. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hudon
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Sep 24, 2022 -

Scott responded

Thanks Mark for the smooth and fast service.

September 22, 2022

Recall on my Escape was done fast and efficiently. Service Adviser Mr. McBride was very courteous and helpful and got me in quickly. More

by seamansr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McBride service adviser
Report | Print
Sep 26, 2022 -

AutoNation Ford Scottsdale responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2022

Tim helped me understand the different models and trims. We test drove the one I liked and in no time I was driving it home! More

by joshuaherbison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Sep 27, 2022 -

AutoNation Ford Scottsdale responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2022

The team at Ford Autonation Scottsdale is very professional. They made my car buying experience very easy. Thank you More

by Bcdilloncasey2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Aldridge
Report | Print
Sep 26, 2022 -

AutoNation Ford Scottsdale responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 22, 2022

My service advisor, Spring Evans, did an outstanding job providing excellent customer service on the issue I had with the suspension on my Ford Explorer. This is the second time I have had he r to work with More

by azcroc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spring Evans
Report | Print
Sep 27, 2022 -

AutoNation Ford Scottsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 22, 2022

It took three weeks to obtain an appointment fr 3 recalls on my 2014 Ford Fusion. I had them check some other possible repairs and they held my car for 6 days including the weekend. Then hey charged me $549 More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert
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Sep 27, 2022 -

AutoNation Ford Scottsdale responded

Hi John, we regret your experience with us here, but are glad you brought this to our attention. If you are willing, please call our General Manager at (480) 630-2827 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 21, 2022

I've dealt with Kevin Morgan for 5 years. I find him honest and trustworthy, and highly recommend him to anyone. I think his team is also great, though I don't know who they are, I appreciat More

by eecy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Report | Print
Sep 25, 2022 -

AutoNation Ford Scottsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

September 21, 2022

Kevin Morgan has always been responsive to service all my Ford's over several years. I highly recommend Kevin to anyone seeking an experienced and personable service technician. More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
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Sep 25, 2022 -

AutoNation Ford Scottsdale responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

September 21, 2022

Attentive, customer service driven team, that values your time. And always looking at ways to improve. More

by joeyleilani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and maybe a Michael
Report | Print
Sep 25, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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