AutoNation Ford Scottsdale | Page 56

Adele is an awesome salesperson. Would buy from again. She handled delays and issues well and communication was good. Would buy from again. She handled delays and issues well and communication was good. More

I needed to bring my explorer in twice, one for window tinting and the other for a recall. Both occasions I had the pleasure of dealing with Spring Evans in the service department. Her customer service wa tinting and the other for a recall. Both occasions I had the pleasure of dealing with Spring Evans in the service department. Her customer service was outstanding. She made sure I was well taken care of, was friendly and very professional. Definitely a positive experience! More

Scheduling and agent assigned was excellent. Service rendered appears professional and completed fully. Well done Service rendered appears professional and completed fully. Well done More

Made it very easy to take delivery and execute an order placed previously with Ford placed previously with Ford More

Kevin Morgan is always friendly and gets the job done right and takes time to listen to your concerns. right and takes time to listen to your concerns. More

Easy transaction Bronco finally arrived Sales manger Mr Joesef Asadi called me up to pick up my car he was very very nice and absolutely made car buying experience none stressful he also introduced me to Joesef Asadi called me up to pick up my car he was very very nice and absolutely made car buying experience none stressful he also introduced me to Jess my sales person he also was very attentive and great personality and helpful so over all everything was fantastic but I found out I was charged $400 for “2 “ windows that is 2 windows to be tinted I understand in this day and age a dealer ridiculous money grabbing tactics is out of control but at what cost since that is how a dealer CSI can get destroyed and the effort of many employees such as Joesef and Jess many others that work so hard to satisfy the customer goes to waste needless to say I am sure CSI will also determine how some of these employees get paid by the dealership .I have worked in car business for 43 years and know how car dealership operate so instead of trash talking like most customer would have (2 windows tint for $400)) I gave 5 star to all questions since I appreciate the hard work of the all people that I met at Scottsdale Auto Nation Ford .thank you More

Scheduled an oil change and when dropped off vehicle was told it would be done by 3 (5 hours later)! I was planning to wait since the oil was change was scheduled I assumed an hour or so. Actually wasn’t r told it would be done by 3 (5 hours later)! I was planning to wait since the oil was change was scheduled I assumed an hour or so. Actually wasn’t ready for 6 hours. I also had a coupon for a 84.95 oil change but was charged 80 something with really no explanation fir the difference. I was also charged 35 for some type of membership program I didn’t recognize. I didn’t see that charge until I got home so I called my rep this morning about the charge. No response yet. More

My Tech was excellent. Tiffany kept me up to date and the work was completed on time. A very god experience. Tiffany kept me up to date and the work was completed on time. A very god experience. More

Jesse always takes great care of me and resolves my issues. I drive 2 hours to take my car here for the service. issues. I drive 2 hours to take my car here for the service. More

Everyone was awesome. A positive experience. My salesman Bud was amazing. Felt like family. Thank you so much. A positive experience. My salesman Bud was amazing. Felt like family. Thank you so much. More