AutoNation Ford Scottsdale

Everyone was awesome. A positive experience. My salesman Bud was amazing. Felt like family. Thank you so much. A positive experience. My salesman Bud was amazing. Felt like family. Thank you so much. More

Tiffany Gonzales managed service two days back to back for my Edge and F150. The process of drop off, pick-up, service and payment was effortless. Thanks Tiffany— Todd K. for my Edge and F150. The process of drop off, pick-up, service and payment was effortless. Thanks Tiffany— Todd K. More

Auto Nation personnel where professional, polite, and worked quickly too complete what work was going too be done on my car! worked quickly too complete what work was going too be done on my car! More

I have used Auto-nation Ford for years and like always they provided excellent customer service. I recently need a pretty big repair and they got me in and out in a couple days, great communication, and they provided excellent customer service. I recently need a pretty big repair and they got me in and out in a couple days, great communication, and I felt it was a fair price. My Escape is back on the road, and I’m a happy customer. More

Called service about moonroof issue. Earliest appointment was two weeks out. Made appointment for 8/16 at 7:00 am. Upon arrival was told by service advisor that it would probably be tomo Earliest appointment was two weeks out. Made appointment for 8/16 at 7:00 am. Upon arrival was told by service advisor that it would probably be tomorrow before they could look at it but might get it in at the end of day. Questioned what the 7:00 am appointment was for if they weren't going to look at it until the following day. Was told this is what it takes and that they would have to keep it in order to stay in the queue. Regrettably left the truck there after telling the advisor to keep me advised as I need the vehicle for work. Never heard anything for the rest of the day and the following day I call at 2:30 to find out the status. The advisor said he was working on the quote and would get back to me. He had no care or concern about keeping my vehicle for an unknown time. After discussing options I was told if I didn't leave the vehicle with them (was told it would be 4 or 5 days for parts and repair) that I would lose my place in the queue. Fortunately for me, this wasn't a situation that I could not use the vehicle, so I picked up the vehicle and left. I will not be going back to Autonation for anything in the future. I realize these are different times now, but a little customer service and some information dialog would have been helpful. More

Always a pleasure to work with Spring,Kevin and the team. Tiffany is great as well. Tiffany is great as well. More

I had a good experience all sale people were friendly knowledgeable and courteous. i will return to auto nation for any future auto needs. knowledgeable and courteous. i will return to auto nation for any future auto needs. More

Great service and feedback. SameFord dealer for over 20 years. Robert Hudon Jr was a pleasure to work with SameFord dealer for over 20 years. Robert Hudon Jr was a pleasure to work with More

I have been bringing my cars here for service for10+ years. Usually just maintenance issues, but occasionally a repair. I would set an appointment, and wait an hour or two while the work was done. Now a years. Usually just maintenance issues, but occasionally a repair. I would set an appointment, and wait an hour or two while the work was done. Now an appointment means "drop the car off all day" because "we're so busy." I made the appointment two weeks out after coming in to order the part ahead of time. The service rep was not prepared with a quote even though the problem and correction were known when the appointment was made.His lack of customer care or concern, both when the appointment was made and when I came in for the work, just lost Auto Nation our business. We have owned Fords exclusively for 20+ years. We currently own 6. Hopefully other dealers still know how to treat customers. More

Great customer service, friendly knowledgeable staff. Bo and employees went above and beyond. I would recommend buying a car from Bo if you’re looking for something new. It will be a great experience! Bo and employees went above and beyond. I would recommend buying a car from Bo if you’re looking for something new. It will be a great experience! More