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AutoNation Ford Scottsdale
Scottsdale, AZ
1,293 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,293 reviews
April 18, 2022
The sales department in the sales people I dealt with were great! I've owned this truck for a year now and it has been in the shop numerous times where I feel the customer service and that department def were great! I've owned this truck for a year now and it has been in the shop numerous times where I feel the customer service and that department definitely needs help! I've had to return my truck numerous times for the air conditioner which still doesn't work correctly but I'm moving on to a new truck through a different dealership. More
by drking66
Employees Worked With
Jess in sales,great! Kendra in service needs to listen to customer.
April 16, 2022
Charged 175 to diagnose and diagnosis was a guess at best. Made appointment two weeks in advance. Car sat for 3 days and then diagnosis was not even presented on invoice - Coordinator told me it was a best. Made appointment two weeks in advance. Car sat for 3 days and then diagnosis was not even presented on invoice - Coordinator told me it was a plate in transmission and would cost 175 an hour for 16 hours. Had transmission shop and Sun Devil auto look at it and they were perplexed about diagnosis and why I was charged when no diagnosis was presented. They said sound we heard was from battery being recharged with engine running and transmission was fine. Coordinator was terrible and never called when he said he would. Kent Laverdure, Fountain Hills. More
by KENTL53
Employees Worked With
Adam SIlverstein
April 15, 2022
I do believe that Adam and the gang at Auto Nation Ford in N. Scottsdale are doing all they can to fix my Escape. They are greatly hampered by replacement part suppliers. Ford should never have allowed the in N. Scottsdale are doing all they can to fix my Escape. They are greatly hampered by replacement part suppliers. Ford should never have allowed their parts out of their control. More
by ejbandyk
Employees Worked With
Adam
April 14, 2022
I have nothing but good things to say about this dealership. I worked with Sales Manager Jose Lopez and he couldn't have been more helpful and honest. Everything he said or did was backed up with ex dealership. I worked with Sales Manager Jose Lopez and he couldn't have been more helpful and honest. Everything he said or did was backed up with excellent service. The Finance Manager was also top notch. Robert More
by rbhaines
Employees Worked With
Jose Lopez
April 13, 2022
Francisco Villavicencio took excellent care of us, making sure all paperwork was completed ahead of my arrival to the store. The certified used truck was in impeccable condition and worth every penny. I woul sure all paperwork was completed ahead of my arrival to the store. The certified used truck was in impeccable condition and worth every penny. I would absolutely come back to AutoNation Ford Scottsdale. More
by alvaro.braun.2
Employees Worked With
Francisco Villavicencio
