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AutoNation Ford Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.0
1,297 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,297 reviews

November 03, 2023

I cancelled my extended warranty on May 25th 2023, as off today November 3rd 2023 Autonation ford of Scottsdale has not refunded my money, I have been lied to repeatedly by many off the lying opportunistic t More

by edkelly5955
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Meshelle, Jose and Heather
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October 31, 2023

They are alway very kind andprofessional, My truck is always done when they say it will be done. The pickup and drop off service can't be beat. More

by bayani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffiny
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Nov 03, 2023 -

AutoNation Ford Scottsdale responded

Hi Bayani, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 27, 2023

Clean facility, prop service, friendly staff and availability of cold water and hot drinks. Thank you More

by Frichar2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Nov 01, 2023 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

From walking in to waving with my truck, the experience was very professional. I appreciated them giving me an overall look and heath of my truck. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole was very helpful
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Oct 27, 2023 -

AutoNation Ford Scottsdale responded

Hello George, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2023

Very impressed with the great service I receive from James Mcbride in the service department. More

by ekij1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Mcbride
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Oct 27, 2023 -

AutoNation Ford Scottsdale responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

October 24, 2023

We always Call Jess Acridge at Auto Nation. He will never let us down and we always find what we need. More

by lori.nelson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jess Acridge
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Oct 27, 2023 -

AutoNation Ford Scottsdale responded

Hi Lori, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 19, 2023

Kevin was my service advisor, he was great to work with and kept me updated on the status of my vehicle More

by daricetiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Oct 23, 2023 -

AutoNation Ford Scottsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. Feel free to stop by if you ever need any more help.

October 19, 2023

Service Department is incompetent. Had F150 serviced including a transmission flush at their recommendation although I was having no issues. 2000 miles later, transmission toast! Didn More

by Thewhickers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tate
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Oct 22, 2023 -

AutoNation Ford Scottsdale responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you.

October 18, 2023

Great experience and friendly staff. Made car purchasing simple and easy and convient given the circumstances More

by tannerj1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken
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Oct 21, 2023 -

AutoNation Ford Scottsdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Scottsdale and we hope to be of service again in the future.

October 16, 2023

Took my vehicle in on a Friday. Dealership did nothing with it until Tuesday. Communication was poor at best, when you call the service center the phone just rings, they dont answer More

by run far away
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
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Oct 18, 2023 -

AutoNation Ford Scottsdale responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. If you are willing to give us another chance, please reach out to us at (480) 630-2827 to speak to our manager directly.

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