AutoNation Ford Scottsdale

5 Star! The experience of trading in my old Ford for a new Escape went very well. The entire team from Sales Person to Finance were very smooth and helpful The experience of trading in my old Ford for a new Escape went very well. The entire team from Sales Person to Finance were very smooth and helpful. More

I felt they were honest and did their best to keep my costs down. The actual bill was less than the estimate and so that made me very happy. They also went out of their way to investigate whether some costs down. The actual bill was less than the estimate and so that made me very happy. They also went out of their way to investigate whether some of the repairs were under warranty which they were. I will definitely come back to them. More

have been taking my trucks to this dealer for service for over 15 yrs. kevin morgan always is the best in service to take care of my needs. never any attempts for upcharge repairs. integrity goes a long w over 15 yrs. kevin morgan always is the best in service to take care of my needs. never any attempts for upcharge repairs. integrity goes a long ways in the car business & i have found this dealer to be the best!! More

This is the 4th new car we have purchased from this Autonation. Since we hold onto our cars for quite awhile, we have worked with a variety of sales and financial staff. We have always been treated wit Autonation. Since we hold onto our cars for quite awhile, we have worked with a variety of sales and financial staff. We have always been treated with respect and honesty. This dealership always has a great selection and the follow up maintenance and warranties are excellent. Special thank you, this time to Ken Cullen, sales and Joe Abualteh, finance to make our purchase seamless. More

Out of state visitor with dead battery. Took us right in and replaced the battery. Took us right in and replaced the battery. More

They show no care when you bring your vehicle to be serviced. They are unorganized and they leave you standing there waiting for you vehicle when it’s already done because they don’t communicate. I wou serviced. They are unorganized and they leave you standing there waiting for you vehicle when it’s already done because they don’t communicate. I wouldnt recommend this dealer to anyone. More

I found the vehicle there that I wanted but it was by accident that I did. I went and test drove the vehicle earlier than my appointment and went with someone else than my online salesman. I also had my accident that I did. I went and test drove the vehicle earlier than my appointment and went with someone else than my online salesman. I also had my vehicle appraised at the time and it came back about $5,000 less than the dealership across the street a week earlier. The panoramic moonroof would not go back and so they deducted about $3800 because they figured it was the cable and would be $3600 to repair. I was not satisfied so I decided to get it repaired myself for $400 which was the track and not the cable. I was told that even if I got it repaired, they might not give me that much more based on the time and miles so I am selling it on my own. When I decided to purchase the vehicle, I told my salesman what time I would be there to do the paperwork, that it would be a cash deal and hopefully wouldn't take that long. I find out that the vehicle was sent to another dealership by mistake because someone else was interested even though I had signed the contract so that took some time. Three hours later is what it took to finalize the deal since they were shorthanded with finance people. I waited patiently and they apologized for the delays, and if I didn't want the vehicle that bad, would have left to take my business elsewhere. Mind you, we bought my wife's car at this dealership three years earlier so I had confidence in making my purchase there. More

My vehicle was taken in for a recall. Happy with the professional service. Will use their services again. Happy with the professional service. Will use their services again. More

Wonderful to deal with. Gave me a great price on my trade in. Staff easy to work with. Whole process was quick. Gave me a great price on my trade in. Staff easy to work with. Whole process was quick. More

The work done was on par with other dealers. The most concerning part of the interaction is with whom ever answered the phone to schedule the service they could use some polishing on there inter The most concerning part of the interaction is with whom ever answered the phone to schedule the service they could use some polishing on there interpersonal skills. The service rep I was scheduled with quite so that added some completely to the day but the manager sorted that as best he could. More