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AutoNation Ford Scottsdale
Scottsdale, AZ
1,298 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,298 reviews
October 16, 2023
Took my vehicle in on a Friday. Dealership did nothing with it until Tuesday. Communication was poor at best, when you call the service center the phone just rings, they dont answer Dealership did nothing with it until Tuesday. Communication was poor at best, when you call the service center the phone just rings, they dont answer. I didnt trust the service advisor, they didnt seem to understand the issue and recommended I replace everything immediately took the car to another shop as soon as I could. More
by run far away
Employees Worked With
Kevin
October 14, 2023
My service advisor, Kevin, is always great to work with. He has been my advisor for many years with all of my vehicles. He's always keeps me in the know regarding the progress of my vehicle. He is definitel He has been my advisor for many years with all of my vehicles. He's always keeps me in the know regarding the progress of my vehicle. He is definitely the best! More
by subfink
Employees Worked With
Kevin Morgan
October 12, 2023
Sean Haygood and Michelle Hadley made this the best car buying experience yet! Sean has personally followed up with and has been extremely helpful. Highly recommend!! Great experience overall. I couldn’t b buying experience yet! Sean has personally followed up with and has been extremely helpful. Highly recommend!! Great experience overall. I couldn’t be happier. More
by aimeestock
Employees Worked With
Sean Haygood, Michelle Hadley
October 12, 2023
Overall good experience. Service completed timely. Service Rep Tiffany was professional and thorough. Techs need to be more careful when topping off fluids. DEF was spilled i Service completed timely. Service Rep Tiffany was professional and thorough. Techs need to be more careful when topping off fluids. DEF was spilled in compartment and on paint. It was left to dry there and not cleaned up. More
by Ernie Trujillo
Employees Worked With
Tiffany McBride
October 12, 2023
great service, good advisor, performed as advertised. Disappointed they don't offer car wash with service because they advised that car wash wasn't very good, also disappointed that dealership wouldn't h Disappointed they don't offer car wash with service because they advised that car wash wasn't very good, also disappointed that dealership wouldn't honor competitor Sanderson Ford service price for $25 less. More
by mark.w.johnstone
Employees Worked With
James McBride
October 12, 2023
Our salesperson, J. Tanner was very helpful. one price pricing made it easy and fair to all parties. If you want to get out of hearing from the finance department (aka Tanner was very helpful. one price pricing made it easy and fair to all parties. If you want to get out of hearing from the finance department (aka warranty sales), write your check just before he starts his sales pitch and he won't talk to you again. Not about extended warranties or sales documents, He will hand you the iPad and let you read through them on your own. He might pout some but it sure speeds up the final process of buying a car. More
by EG
Employees Worked With
J. Tanner, Blake Lichty
October 06, 2023
I was on-time for my appointment, and was promptly greeted by my rep. He said it would take 2-3 hours for my oil change, so I settled in the waiting room with my computer, so I could get some business greeted by my rep. He said it would take 2-3 hours for my oil change, so I settled in the waiting room with my computer, so I could get some business done. Amazingly, after an hour the rep returned saying the car is ready to go! I now had time to run some errands before my afternoon meeting. Good job! More
by Phillip
Employees Worked With
Kevin
