AutoNation Ford Scottsdale

Understanding the state of affairs with employee shortages, the staff on Frank Lloyd Wright very attentive to my needs from the scheduling department making my appointment to the service department. shortages, the staff on Frank Lloyd Wright very attentive to my needs from the scheduling department making my appointment to the service department. I came in for an oil change but our service rep (Kevin) pointed out that the mileage had exceeded the 30K mark. He had recommended having the 30K service which was more extensive than a simple oil change. Kevin gave the obvious reasons of doing the so, we had the complete service done. The techs did the entire job on the same day. Kevin is an easy going guy and made the experience a nice one. I will always use Kevin for our contact. More

Excellent experience. Great communication to keep me up to date on the status of my repairs. They completed the repairs in less than 1 day. to date on the status of my repairs. They completed the repairs in less than 1 day. More

Kevin is the best Service Advisor ever. He always takes really good care of me and my Explorer. really good care of me and my Explorer. More

Professional, inviting, transparent, i reached out to several dealerships and the Autonation team responded quickly and had great follow up with no pressure or that typical car sales "MO". Even though th several dealerships and the Autonation team responded quickly and had great follow up with no pressure or that typical car sales "MO". Even though they didn't have the vehicle i was initially looking for "Bronco 2-door", they provided me options and we did find something else "f150 Tremor" and i love it! Great job, Thank you! More

Knowledgeable staff and our service advisor Clint was very responsive to our drop off and pick up times. very responsive to our drop off and pick up times. More

This dealership was very quick to respond to messages and calls. Upon arriving to the dealership, we were greeted with friendly faces and they were very quick to have us test drive. Easy negotiating, good de calls. Upon arriving to the dealership, we were greeted with friendly faces and they were very quick to have us test drive. Easy negotiating, good deals, and professional. Only gave four stars because since we bought the explorer, it took some time to get scheduled for follow up. Overall, would recommend! More

The sales person and finance person were so knowledgeable and good to deal with. Easy sale. They made the deal really simple. Loved dealing with them. Very professional. and good to deal with. Easy sale. They made the deal really simple. Loved dealing with them. Very professional. More

Very helpful and with no pressure.Jess was a delightful Very helpful and with no pressure. Jess was a delightful sales professional to work with. Very helpful and with no pressure. Jess was a delightful sales professional to work with. More

The staff is helpful. My vehicle was finished and washed. I'm grateful I didn't have any issues I'm grateful I didn't have any issues More

Wouldn’t fix recalls unless they are actually broken, but one of them could cause a crash suddenly and this is my family car. So disappointed. one of them could cause a crash suddenly and this is my family car. So disappointed. More