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AutoNation Ford Scottsdale

Scottsdale, AZ

Overview
Reviews
Vehicles
4.0
1,294 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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8555 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

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Showing 1,294 reviews

January 25, 2022

Purchased a 2021 Escape. First finance rate was over 4%. I saw an online add for 1.9%. Emailed salesperson who said she would refer to finance. They went extra mile and refinanced at new, lower rate. More

by iml84t2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Karen, Peace
Report | Print
Jan 29, 2022 -

AutoNation Ford Scottsdale responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 25, 2022

Best experuence i have had at a dealer. Demutri and his team are solid from order to trade in More

by justin.a.kuffel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demitri
Report | Print
Jan 29, 2022 -

AutoNation Ford Scottsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2022

I have always received good service from this dealer, communication could have been better on rental car. More

by msuew7100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Report | Print
Jan 29, 2022 -

AutoNation Ford Scottsdale responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 24, 2022

Kevin did an excellent job of getting my truck in and out on time. Thanks for taking care of my truck. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Report | Print
Jan 27, 2022 -

AutoNation Ford Scottsdale responded

Hi Bob, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

January 24, 2022

Tre in sales and Joe in finance were very friendly and helped make my transaction as easy as possible. Saw the vehicle online, made an appointment to see the vehicle and worked out a deal that made sense. More

by stklausner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tre Foster, Joe Abuaitah
Report | Print
Jan 27, 2022 -

AutoNation Ford Scottsdale responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 23, 2022

Good dealership, very slow service. Shouldn’t take 3 hours for an oil change when you are the first one in at 7am. More

by ckelly2750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra
Report | Print
Jan 26, 2022 -

AutoNation Ford Scottsdale responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you. Have a great day!

Jan 29, 2022 -

ckelly2750 responded

A little late! Reimburse me the $40.00 I had to spend on Uber to get home and back to get my vehicle. Six hours for an oil change and tire rotation!? If your going to start service at 7am, then start your ride share then! Terrible management, no one care, either! Service advisor said they were backed up from the day before, don’t you think she should have called me and let me know that? How about some courtesy?!

January 22, 2022

Jose and his team did a good job meeting our expectations. We saw the car on line and knew what we wanted before we arrived at the dealership. They just had to put the deal together. More

by Vantage V12S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latrajan Foster
Report | Print
Jan 26, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 21, 2022

My truck was repaired sooner than promised. My service advisor, Kendra, was very helpful and knowledgeable. I will be back for any service work I need. More

by Grimysmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra
Report | Print
Jan 25, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you so much for your positive comments about AutoNation Ford Scottsdale! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2022

Great customer service. Easy to make appointments and get in and out for services. Thanks More

by nrsjoberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Ninis
Report | Print
Jan 23, 2022 -

AutoNation Ford Scottsdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

January 20, 2022

Service writer Timothy was very rude. Uncaring and he acted bored. I left with my car and got another check engine light and he was so rude. I had just spent hundreds on my there was no warmth More

by Cjgarcia0401
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Timothy service writer
Report | Print
Jan 22, 2022 -

AutoNation Ford Scottsdale responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2827. We hope to hear from you. Take care!

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