AutoNation Ford Scottsdale - Service Center

Spring was very professional and communicated clearly with me throughout the process. She gave me a 2 day window for the repair but it was fixed in only one day. with me throughout the process. She gave me a 2 day window for the repair but it was fixed in only one day. More

My service manager was great. His name was jason smith and he really helped get my truck serviced so I could save the weekend. His name was jason smith and he really helped get my truck serviced so I could save the weekend. More

Spring was awesome! ! Great customer service and the recall only took less than 2 hours. Thank you!! ! Great customer service and the recall only took less than 2 hours. Thank you!! More

Quick, courteous, professional service. Fast check-in and fast check-out. Work on car done fast and efficiently. Fast check-in and fast check-out. Work on car done fast and efficiently. More

Jason was awesome. He was honest about how long my service would take and I greatly appreciated that so I could make arrangements not to waste my time. It’s really nice He was honest about how long my service would take and I greatly appreciated that so I could make arrangements not to waste my time. It’s really nice to know my time was considered as important as the service center time. I will continue to have all my services obtained here! Thanks for the good work. More

Great service. Spring was excellent. Kept me informed andxwascablevto turn the Truck around in 2 days Spring was excellent. Kept me informed andxwascablevto turn the Truck around in 2 days More

I "left" AutoNation Ford in North Scottsdale over a year ago and had to go back for a re-call on my car, besides needing a general service. Kevin was my Service Assistant, and he has perhaps convinced me to ago and had to go back for a re-call on my car, besides needing a general service. Kevin was my Service Assistant, and he has perhaps convinced me to return. He was clear in what needed to be done and treated me with respect. Previously my assigned assistant AWAYS found something more that was needed, I felt I was over charged. I called the previous Service Manager at least 5 times to question the service and the cost ($4,000 over a couple of years). I never received a return call! I wrote to FORD's Board of Directors who contacted Autonation, but still I received no call from Autonation. I found out that when I brought my car in this time, there is a new Service Manager and my previously assigned Assistant are no longer employed. I'll go back, BUT where was the oversight of the Service Department previously??? Hopefully they have got their act together More

Jason Smith was excellent in keeping me informed of the progress on my vehicle through some difficult troubleshooting challenges for the tech's. progress on my vehicle through some difficult troubleshooting challenges for the tech's. More

Kevin my rep is incredible! ! Everything was better than perfect. Been coming to this location for years. ! Everything was better than perfect. Been coming to this location for years. More

Kevin explained everything I needed to know about the two recall items to my satisfaction. I was impressed by his professional manner. recall items to my satisfaction. I was impressed by his professional manner. More